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Brompton Dock Ltd

Brompton Dock Ltd

Brompton Dock Ltd

An innovative cycle hire scheme with folding Brompton bikes. Ideal for commuters, business trips and leisure use, bikes can be taken on public transport.


Brentford, Middlesex, United Kingdom

23 Sep 2013

Opportunity has expired

Compensation details:
£45,000, with potential to rise significantly plus share options after 12 months, subject to performance

Operations Director

Great opportunity to join a small business doing something different at an exciting early stage of growth and play a key part in its expansion.

Brentford, Middlesex, United Kingdom

Applicants are required to hold the relevant Visas/Work Permits

Compensation details:
£45,000, with potential to rise significantly plus share options after 12 months, subject to performance

Job Type:
Senior Level
Escape Factors:
Exciting Brand
Social Impact
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The Company

Brompton Dock Ltd (BDL) is a sister company of Brompton Bicycle (BBL) but operates as a private company independently of them.

Launched in April 2011, BDL was created to address the clear need for a folding cycle hire scheme that is accessible to all, easy and cheap to install and run, economical to use, not dependant on state subsidies, flexible and compact (with a Brompton dock you can fit 40 bikes into one car park space).

The company already has more than 25 docks across the United Kingdom with an exciting pipeline of work and is committed to providing an efficient, flexible, healthy and environmentally friendly solution to travel.  BDL works in collaboration with partners to provide fully-automated hire of the Brompton folding bicycle to members of its scheme.

Public and private sector organisations such as train operators, local authorities and universities are partners of BDL by buying the hardware (docks and bicycles). BDL then manages the membership and maintenance of the hardware to ensure smooth and efficient running of the scheme nationwide, sharing the operational profit.

The company is committed to integrating cycling into people's daily lives by providing an end-to-end travel solution. By placing docks in key locations such as at railway stations and company car parks we aim to make the Brompton folding bike accessible to all and offer a real solution to travel in the 21st century. BDL is a truly unique and British enterprise, it is the only scheme that offers fully-automated access to the iconic Brompton folding bike and insists that all of its hardware is manufactured in the UK.

The Role

The successful candidate will have proven managerial and operational experience within a commercial environment. They will be required to manage the day to day operation of the existing business. This will include overseeing the responsibilities of a small operations team in order to ensure the efficient running of the existing dock network; totalling 25 operational docks, potentially rising to 50 operational docks by end of H1 2014. The Operations Director will report to the MD who will direct the Operations Director’s priority tasks. The team will report to the Operations Director on a daily basis but ultimately they will be managed by the MD.

Main duties Operations

Dock Manufacturer

The Operations Director will be responsible for optimising the operational efficiency of the existing dock network. The Operations Director will liaise closely with third parties who manufacture the docks (hardware), the company that design and operate the software and the company that oversees the installation and maintenance of the dock network.

Bike Manufacturer

The Operations Director will liaise daily with BBL over a myriad of details involved in the manufacture and servicing of BDL bicycles and delivering these bicycles to BDL in a timely fashion subject to orders from BDL’s partners. Maintenance and servicing of bikes in dock network
The Operations Director will act as a principle point of contact between the bicycle service agents who maintain the fleet of bicycles within the dock network and the relevant parties within BBL involved in the maintenance and servicing of bicycles.


The Operations Director will liaise with BDL’s existing Partners who host the docks. This will involve ensuring that the BDL marketing team are providing the correct and timely marketing information to our Partners and ensuring that our Partners are carrying out their pre-agreed marketing strategy in conjunction with their contractual agreement with BDL to promote their specific schemes. Strategic involvement as a ‘brand ambassador’ in public relations efforts may also be required.


The Operations Director will manage and oversee all financial and business planning activities, including:

  • Review and analyze financial reports.
  • Oversee business policies and accounting practices. 
  • Support and advise the MD in decision making. 
  • Lead and support organizational budgeting process. 
  • Provide overall financial oversight and monitoring.
  • Ability to produce reports to monitor results.
  • Ensure that relevant financial data is presented to the MD.


The Operations Director will manage and oversee the human resource function.

The Operations Director will have an oversight of legal matters, being involved in contractual agreements and a point of contact between BDL’s lawyers and our Partners and service agents in drafting and agreeing contracts.

Person Specification


The successful candidate will be utterly reliable, show complete integrity, be ambitious and hard working. It will be advantageous for the candidate to show previous experience of operating in an engineering/technical environment or to have a proficiency in software and previous experience of its practical application. The successful applicant will have a clear determination to succeed inherent in their track record to date. They will be judged on achieving tangible results. They will have excellent communication and presentational skills and a natural aptitude for diplomacy. They will be well versed in working to strict deadlines and prioritising their workload. The candidate will be a key player in driving improvements across the business.

Additional duties

  • Motivating and managing team members effectively, as well as being a team player. 
  • Good financial awareness to manage budgets, increase productivity, efficiency and delivery. 
  • Ability to produce reports to monitor results.
  • Confident presenting findings to senior management. 
  • Comfortable presenting ops material to clients/customers.
  • Any other jobs around the factory/office that may be deemed necessary.

Additional requirements

  • Some UK travel required. Overnight business trips possible.
  • Full driving licence required. 
  • Valid Visa entitling candidate to live and work in the UK. 
  • Experience of working at both a strategic and an implementation level. 
  • Excellent relationship management skills and experience. 
  • Skilled negotiator and effective decision-maker under pressure.
  • Empathetic and approachable. 
  • Degree-educated, preferably with an MBA or higher business degree. 
  • Be aware of Health and Safety standards, along with a high understanding of Dignity and Diversity in the workplace.  

The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise to balance the workload.
This opportunity has expired
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