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We are a technology company focused on marketing, managing and delivering upscale restaurant meals to the household or office.


London, United Kingdom

4 Apr 2014

Opportunity has expired

Compensation details:

Starting salary depends on experience but £25K to £30K is the range we are thinking.

Employer tags:
Logistics and Supply Chain
Food & Drink
Esc Factor:
4a3706d8 63de 4884 85c0 3762330dcf16

Driver Operations Manager

Organised, determined, analytics ops all-star

London, United Kingdom

Applicants are required to hold the relevant Visas/Work Permits

Compensation details:

Starting salary depends on experience but £25K to £30K is the range we are thinking.

Job Type:
Entry Level
Escape Factors:
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Job Spec

Deliveroo’s Driver Operations team deal with management of our driver team, the face and wheels of Deliveroo. You will be working alongside the Driver Operations Manager in order to help expand the business. Your tasks will include four key pillars, driver scheduling, driver performance, driver recruitment and driver payments.

- Management of a fleet of +100 drivers

- Performance management through driver data analysis to identify those drivers who perform strongly and those who need re-training or further encouragement. Freedom to create driver reward schemes which drive performance across the fleet

- Scheduling drivers via a web-based scheduling portal; ensuring current staffing targets are met and ensuring we have appropriate drivers for both trough and peak traffic

- Discipline, driver disputes, and behaviour management across a wide range of cultures, religions and backgrounds

- Supervision of driver payments; equipment deposits; tip & reward payments

- Research into new Deliveroo zones for driver hiring; approaching community leaders and venues in order to advertise driver recruitment


Ideal Candidate profile:


- Graduate level candidate - no preference for degree type

- High level people management skills, must have experience working with people of different backgrounds/cultures

- Multiple languages as a bonus: Portuguese, Spanish, Urdu, Hindi etc

- Some military experience or large scale management organisational skills

- Experience with staffing on a large scale

- Experience of hiring staff; not solely recruitment types, but hiring through different channels; hiring en-masse

- Experience with training / learning & development

- Candidate will have the ability to independently research new locations for Deliveroo expansion with regards to driver operations: talking to local authority to establish parking permissions; understanding traffic patterns and main routes across zones; driver parking locations


About the company

We are a technology and logistics company focused on marketing, managing and delivering quality restaurant meals to the household or office. We are growing exponentially and are looking for dynamic, enthusiastic individuals to join our team.

This opportunity has expired
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