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FutureLearn exists to bring everyone everywhere the opportunity to learn for life by bringing together experts from some of the world’s best Universities with anyone who has the desire to learn. We...


London, United Kingdom

27 Nov 2013

Opportunity has expired

Compensation details:

  • Great annual leave allowance
  • Flexible working allowed
  • Paid time off allowed for charity work
  • Paid for work related training & development
  • Employer tags:
    Esc Factor:
    Exciting Brand
    3dac9420 6ff4 4c74 89f1 b8ed1bc3bad4

    Partner Communications Manager

    Super Partner Communications Manager needed for online education startup

    London, United Kingdom

    Applicants are required to hold the relevant Visas/Work Permits

    Compensation details:

  • Great annual leave allowance
  • Flexible working allowed
  • Paid time off allowed for charity work
  • Paid for work related training & development
  • Job Type:
    Mid Level
    Escape Factors:
    Exciting Brand
    Account Management
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    Job Purpose

    • To work with the Head of Content & Partnerships and the rest of the team to manage relationships with university partners in the UK and overseas.

    Reporting lines

    • This role will report to the Head of Content & Partnerships but work closely with the Content & Scheduling Lead and the Head of Academic Partnerships.

    Key Responsibilities

    • Maintain a high-level picture of the current status of things relevant to partners – for example, course schedules and timelines, product development / roadmap, commercial requirements, marketing plans.
    • Monitor and help coordinate course schedule development.
    • Oversee overall content development and publishing process for courses.
    • Coordinate surgeries, workshops, training etc. both internally and with partners.
    • Act as a single point of contact for partners - responding to routine enquiries, escalating as needed, and sending out cross-partners communications (e.g. routine data, updates, etc.).
    • Identify, implement and maintain a CRM system.
    • Have an overview of individual contacts at each partner organisation (contact details, roles, latest communications, and who within FL holds the main relationship with them).
    • Manage the FutureLearn Partner website and ensure optimal effectiveness.
    • Share routine data and other updates with FutureLearn Partners.
    • Support other members of the team to develop and adapt pitch material for presentations to new/potential partners.

    Essential Skills and Experience

    • At least 2 years’ account management type experience with an ability to manage multiple high level stakeholders.
    • You will have demonstrable experience of identifying, implementing and maintaining a CRM system
    • Some demonstrable exposure/experience with working in a start-up environment.
    • Good written and oral skills.
    • Excellent organisational skills and be able to adapt to changing priorities.
    • Good working knowledge of MS Office in particular Word, PowerPoint and Excel
    • An ability to work as part of a small team.

    Your application will be judged on both your CV and cover letter

    This opportunity has expired
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