Lloyds Online Doctor is a ground-breaking remote healthcare service which has treated over half a million patients since 2002. We help people make it easier to look after their own health, by providing healthcare services over the telephone, internet, through the post and in partnership with community pharmacies. Lloyds Online Doctor is a wholly owned subsidiary of Celesio
Welcoming – We’re always empathetic to our patient’s needs. We aim to make our services simple and friendly from start to finish, so that patients have one less thing to worry about.
Professional - Our service is run by
doctors and experts in healthcare. We apply the latest medical best practice
and never cut corners for commercial gain. We don’t trivialise any patient
conditions, but we know when to apply some humour to lighten the
Honest - Healthcare is important to everyone, but it’s sometimes confusing too. We aim to reduce complexity and patient uncertainty with clear, jargon free, unbiased-information. We create an honest, transparent and open relationship, so that patients can assess their options and make balanced and informed decisions.
Pioneering - We believe the delivery of healthcare can be organised much more efficiently, without compromising patient care. We relentlessly question the ‘status quo’ so we can pioneer new healthcare delivery techniques that increase patient simplicity, convenience and value.
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