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Lush Fresh Handmade cosmetics, we make products from fresh organic fruit and vegetables, the finest essential oils and safe synthetics.


Hong Kong

15 Jul 2013

Opportunity has expired

Compensation details:
Competitive. Dependent on experience.

Employer tags:
Esc Factor:
Social Impact
Exciting Brand
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Retail Sales and Operations Manager - Hong Kong and Macau

Super talented inspirational Retail Sales & Operations Manager, based in Hong Kong, needed to develop the business across the country, and be a part of a growing team!

Hong Kong, Hong Kong

Applicants are required to hold the relevant Visas/Work Permits

Compensation details:
Competitive. Dependent on experience.

Job Type:
Senior Level
Escape Factors:
Exciting Brand
Social Impact
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LUSH is an international retailer of fresh handmade cosmetics that is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, environmental activism, and a fun & funky store atmosphere.We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well a giving back to organizations that can make a difference through our Charity Pot Program. If you are enthusiastic about customer service, passionate about products, and thrive in a team environment, then the LUSH Life is right for you!

We are looking for an ambitious and dedicated Retail Sales & Operations Manager who has a passion for cosmetics, people, and sales who will take responsibility for the success of the retail business and open accountability for their team. This is an exceptional opportunity for a highly experienced individual to take on a new challenge and have a significant impact upon our growing business.

Your Role
  • Responsible for delivering and creating the sales strategy across the stores.
  • Increase market share and maximize new business development opportunities.
  • Recruit, train, coach and develop a management team in every store.
  • Collaborate with the senior team and the UK to build the strength and strategy of the company.
  • To lead, inspire and motivate the team to exceed the brands dreams and aspirations in Hong Kong & Macau.
  • To create a fun, imaginative and supportive place to work – where individuals are challenged and driven to progress throughout the business.
  • To travel domestically visiting stores and internationally when needed for meetings. 
Our Perfect LUSH Match
  • At least 3-5 years experience managing and leading a retail business
  • Proven sales growth track record
  • Exceptional communication, organization and time management skills
  • You will be proactive, driven, determined and be able to stay calm under pressure in any circumstance.
  • You will have great enthusiasm and have excellent initiative to solve problems quickly and successfully.
  • You will be passionate about cosmetics and the ethics that underpin the LUSH Life.
  • You will have a good understanding of budgets and financial planning.
  • You should be able to speak fluent Cantonese and English. Mandarin would be an advantage. 
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