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MyBuilder is the better way for homeowners to find a builder and for great builders to become more successful.


London, United Kingdom

14 Sep 2012

Opportunity has expired

Compensation details:
£25K - £35K depending on experience

Employer tags:
Consumer Products
Esc Factor:
Exciting Brand
C231af80 07e6 475d 94c3 f87328246591

Customer Service Associate

Customer Service champions sought by ethical and driven startup – fantastic work culture

London, United Kingdom

Applicants are required to hold the relevant Visas/Work Permits

Compensation details:
£25K - £35K depending on experience

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Customer Service plays a hugely important role in our success and we’re looking for experienced professionals to help take our service platform to the next level.

You will support our customers (property owners and tradesmen) in all aspects of the site, helping to increase customer retention and loyalty over the phone and via the web. You can expect to take on a variety of responsibilities from very early on, delivering great service and contributing to the development of our ambitious team.

The Person

You will have a strong desire to help people and a positive attitude, come what may.  You may already be a service professional - and if so, this was a career choice and not something you fell into.  Or maybe you’re a salesperson or account manager, and wish to transfer your skills to an environment that’s focused more on delighting customers and solving problems than on bottom line results alone.  

Whatever your background, it’s essential that exceptional communication and negotiating skills, a strong work ethic and an unflappable manner are part of your DNA. We want people who are able to handle challenging service issues with a genuine smile on their face.


  • Relate well to people from all walks of life
  • Are enthusiastic, have a ‘can do’ attitude, and get things done
  • Take problems by the scruff of the neck and own them
  • Will champion our values and be a fantastic advocate
  • Are an articulate, natural and engaging communicator
  • Can express genuine empathy for customers, yet know when and how to say no
  • Enjoy change
  • Are an ambitious self-starter
  • Have strong organisational and time management skills
  • Manage multiple priorities well, work independently, and shift between tasks easily
  • Are willing and able to work weekends
  • May have previously held a supervisory or team leader position
  • Master new software quickly and can type well
  • Want to work for a energetic start-up that wants to make a difference
This opportunity has expired
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