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Super Star Stylists

Super Star Stylists

Super Star Stylists

Who are we? We’re a group of well-known entrepreneurs from the worlds of magazines, technology, retail & venture capital looking to reinvent the salon experience in the UK and across Europe. We’re...

Professional

Location:
London, United Kingdom

Posted:
26 Sep 2013

Deadline:
Opportunity has expired

Customer Focused Store Manager

Join a group of well-known entrepreneurs for this exciting opportunity to reinvent the salon experience in the UK and across Europe.

London, United Kingdom

Applicants are required to hold the relevant Visas/Work Permits

Job Type:
Full-time
Level:
Senior Level
Escape Factors:
Exciting Brand
Function:
Management
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We’re a group of well-known entrepreneurs from the worlds of magazines, technology, retail & venture capital looking to reinvent the salon experience in the UK and across Europe. We’re looking for a customer obsessed store manager to manage our team of talented stylists, serve our beautiful customers and launch and run our flagship store in central London.

What are we looking for?

Someone like you!

  • An ambitious, smart go-getter who is obsessive about ‘wowing’ the customer. Customer service comes instinctively to you.
  • You love people; you love working with them, managing them and serving them.  
  • You are a team player. Egos are left at the door. You are willing to try new things and challenge the status quo.
  • You are friendly and approachable, but convincing and confident in your opinion and choices. Decision-making comes easily to you.
  • You are very organized, with impeccable attention to detail. A born planner and list maker, but okay to stray away from plans when you have to.
  • You flourish in a high pressure, work hard/play hard environment.
  • You can live our values of fast, fun and accessible.

Your experience

  • Proven customer service management experience in the hospitality industry. Hair salon, beauty salon, hotel, spa, or restaurant experience preferred.
  • You are computer-literate and able to use booking and POS systems.  
  • You have experience managing large cross-discipline teams and have worked with high-end customers.
  • You know how to manage staff effectively in order to hit store targets – marketing campaigns, product reviews, leaflets, etc.

Your four main responsibilities are to ensure that:

1)    Every customer leaves the store feeling wonderful
2)    The day-to-day operations of the store are run effectively and efficiently
3)    Staff are happy, healthy and motivated
4)    The store meets or beats its targets

What can you expect from us?

  • A more than competitive salary & benefits.
  • A chance to join a growing company, and the opportunity to grow your managerial career and enjoy the glory as the company expands.
  • To work with the company founders including our award winning creative head Hair Icon Zoe Irwin in growing an exciting brand and company.
  • Enjoyable team stuff like in-house yoga and pilates, nights out, and dinners on us.
  • A culture set up around employees’ wellbeing, which is fun, fast, and accessible.

Most importantly we will treat you as a partner and owner of our business.  We will listen to you, give you responsibility and share the rewards of success.In the not too distant future, all sorts of opportunities could be knocking on your door.

With a fast career-track to roles like running your own franchise, running a portfolio of beauty bars in a region and possibly international prospects too!

We want to hire the best, change the market for the better, delight customers and have fun.

If you have what it takes, we want to hear from you!
This opportunity has expired
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