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TOMS

TOMS

TOMS

TOMS was founded in 2006 by Blake Mycoskie, inspired by a trip to Argentina where he saw extreme poverty and health conditions, as well as children walking without shoes. That’s when he recognized the traditional Argentine alpargata shoe as a simple, yet revolutionary solution. He quickly set out to reinvent the alpargata for the U.S. market with a simple goal: to show how together, we can create a better tomorrow by taking compassionate action today.

Professional

Location:
Los Angeles, United States

Posted:
14 Dec 2012

Deadline:
Opportunity has expired

Regional Account Manager

You will be responsible for all aspects of managing shoe-giving in the Americas Region.

Los Angeles, United States

Applicants are required to hold the relevant Visas/Work Permits

Job Type:
Full-time
Level:
Mid Level
Escape Factors:
Exciting Brand
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Responsibilities - Overview:
  • Lead a cohesive regional team to develop and implement regional shoe-giving strategic plans in line within the Giving Department overall goals, objectives and targets
  • Develop resource investment strategies across countries and accounts for existing and new giving partners. Develop regional P&L and execute with support from VP and Finance
  • Develop new giving partner relationships in alignment with Director of Partnership Development; develop partner strategies, negotiate agreements and implement successfully
  • Track regional performance against goals and adjust strategy and approach if necessary
  • Execute TOMS Giving impact assessment strategies, in partnership with team’s Impact Director, and aligned with key development needs in the region
  • Implement and operationalize high-performing account customer service – from order management, data gathering, reporting to ad-hoc problem solving (distribution of footwear)
  • Lead regional team of account specialist(s) and account coordinators
  • Support shoe production and development efforts if needed
  • Work across TOMS departments and build relationship with senior management from different departments (ie, communications, logistics and supply chain, production, finance)


Regional Account Strategy and Relationship Management
  • Develop annual strategic plan based on clear understanding of department goals and regional priorities
  • Develop strong expertise in trends and activities in the region, from key health, education, and other impact areas to NGO and government activity
  • Analyze and synthesize data and ongoing learnings to make recommendations for partner and investment decisions, in close collaboration with VP Global Partnerships, and informed by input from team members
  • Lead relationships with select regional and multinational partners
  • Develop forecasts, cost estimates and track results on a regular basis
  • Review learnings, develop best practices and share with other regions
  • Identify key issues in a complex situation and gather relevant information before making a decision
  • Support tracking of measuring and evaluation strategy, support collection of field data and study implementation as needed


Operations / Implementation & Customer Service
  • Direct team in consistent processing of partner requests for proposals and in-depth vetting process, ensuring optimal impact and fit for new partners and TOMS
  • For existing partnerships, implement best-in-class customer service standards to support problem solving, timely delivery and tracking of shipments
  • Strong focus on execution and organizational skills
  • Ability to build strong working relationship across other TOMS departments including finance, supply chain, production, and communications
  • Strong familiarity with local NGO environment across the region and in key countries; understanding key Ministry (e.g. Health, Education) activity is important as well.


Team Management
  • Lead, manage, and grow a regional team
  • Provide leadership and direction to junior team members, including setting performance objectives and creating and following through on professional development plans
  • Spearhead regional team’s ongoing investments in building expertise, networks, and knowledge in the region and related international development issues
  • Work effectively with diverse colleagues within own and other departments


Qualifications and Requirements:
  • Master’s degree in International Development, International Economics, Social Entrepreneurship, M&E, and or Public Health, or similar
  • A minimum of 7 years professional experience in relevant areas such as corporate foundations, Non-Profit Organizations and NGOS, International Development, Social Enterprise, and Public Health
  • Up-to-date knowledge and networks related to current development issues
  • On-the-ground experience working in developing countries in the Americas region
  • Proficient-to-fluent Spanish language skills (spoken and written)
  • Analytical, presentation, information-gathering, writing, and oral presentation skills
  • Familiarity with basic financial management and budgeting
  • Personnel management experience; strong interest and experience in people and team development
  • Excellent execution and organizations skills – strong detail orientation
  • Comfortable in a young, growing, and fast-changing company environment
  • Ability to travel domestically and internationally (20-30%)
This opportunity has expired
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