Moneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it's easier than ever to achieve your goals and build wealth, whatever your starting point.
We’re looking for an experienced Senior Content & Comms Manager to support the Marketing team on a one-year fixed term maternity cover contract.
As someone who has excellent writing and project management skills, you’ll drive the strategy for content and communications and act as an expert on these areas within the business. Reporting to the Marketing Director and working collaboratively with a range of different teams, you’ll play an instrumental role in taking content at Moneybox to the next level, building a more engaging and personalised experience for our community and in driving commercial value for the business.
What You’ll DoYou will be responsible for delivering the content and communications strategy across core brand campaigns, and across our four key missions - Saving, Investing, Home-buying and Retirement. You will lead the team and be responsible for their output across all customer communications, blog content within the app and on the website, and social media. Set the direction for the Content & Communications team, ensuring we have a clear roadmap of activity and are working on the highest impact projects at all times Take responsibility for line management and development of the existing Content & Communications team Work with functional and mission teams across the business to understand their priorities, needs and requirements and prioritise between them effectively Support with the planning and execution of the CRM Comms calendar, co-ordinating across a range of customer campaigns to deliver a monthly plan which aligns with business priorities and delivers a good experience for customers Produce customer communications across a range of areas including business and product updates, educational content and community-building communications such as our much-loved Round Up newsletter Effectively monitor the performance of content and communications, to inform monthly planning and drive an ongoing uplift in engagement Brief internal and external designers to develop relevant content and comms assets, with responsibility for hiring, briefing and managing third parties where relevant Be responsible for signing off on content produced by the team, ensuring tone, personality and style is consistent with the Moneybox brand guidelines Ensure the Content & Comms function runs smoothly and efficiently from briefing and prioritisation through to delivery, co-ordinating with our Compliance team to ensure output adheres to regulatory requirements
Who you areYou have a genuine interest in Moneybox and the services we offer - excited about being part of a fast-growing brand and helping its customers turn their money into something greater A driven, ambitious individual who’s looking to build on their experience at a high-performing company A proactive self-starter with strong project management and organisational skills Collaborative team player who is able to take feedback on board, with a willingness to solve problems independently A curious, creative and collaborative person who has a willingness to start conversations and get stuck in Adaptable and flexible, for those times when things do not go to plan Naturally personable, great communicator who has a passion for their work and the people they work with Knows how to have fun whilst maintaining a professional outlook
Experience and SkillsSeveral years of relevant content and communications experience in a consumer-facing environment Proven experience in using content and comms to deliver on commercial targets and to inform, engage, and educate a community Experience in project managing multiple workstreams and stakeholders, with the ability to prioritise effectively Experience leading and managing a team Excellent copywriting skills and an extreme attention to detail Capable of communicating complex ideas and products simply and convincingly Ability to understand customer data and use it effectively to inform content creation Confident communicator with the ability to work independently and as part of a team
What’s in it for you?Opportunity to join a fast-growing, award-winning and super ambitious startup Work with a friendly team of highly motivated individuals Be in an environment where you are listened to and can actually have an impact Thriving collaborative and inclusive company culture Competitive remuneration package Company pension scheme Home office furniture allowance Membership to online learning platform for access to over 5000 courses Personal Annual Learning and Development allowance Private medical insurance Health Cash back for trips to the dentist, opticians, Physio & other wellbeing plus access to virtual GPs Gympass subscription 25 days holiday + bank holiday
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.
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If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: DPO@moneyboxapp.com