Compliance & Candidate Manager

At Florence, we're dedicated to revolutionising social care staffing through innovation and technology. Since our inception in 2017, we've empowered over 90,000 nurses, carers, and support workers, along with 100,000 e-learners, and partnered with over 2000 care providers across the UK. Our platform has facilitated over 1 million hours of work, enabling healthcare professionals to earn over £20 million through shift bookings. As a rapidly growing team, led by a former doctor-turned-entrepreneur, we operate from offices in London, Glasgow, and Birmingham, with a recently founded international presence.

Position Overview:

Ensure seamless candidate acquisition and onboarding within the healthcare sector, with a focus on Northern Ireland (NI). Maintain compliance and quality standards throughout the onboarding and post-compliance processes. This role offers a competitive salary, commission-based incentives, and opportunities for professional growth and development.

Key Responsibilities:

Candidate Acquisition:

• Utilise proven recruitment strategies, including Indeed, LinkedIn, and proactive outreach, to source and attract top healthcare professionals in NI.
• Develop and maintain a strong network of healthcare professionals in NI.
• Onboard NI Nurses, Senior Carers and Carers in adherence to company policies and NI healthcare regulations.
• Meet or exceed established candidate acquisition targets and earn commission-based incentives.

Compliance Management:

• Identify and address any compliance issues, inconsistencies, or areas for improvement within the NI onboarding process.
• Collaborate with the Candidate Team Lead and the governance team to implement those processes and optimise NI onboarding procedures.
• Keep the NI "onboarding and compliance" portal up-to-date with product changes, governance requests, and process updates.
• Stay informed about company policies, NI healthcare regulations, and industry best practices.
• Assist in developing and implementing new compliance standards.

Other:

• Prioritise tasks effectively to meet deadlines and achieve targets.
• Provide feedback and guidance to Candidate Managers to improve their compliance and quality, and ensure cover for your onboarding responsibilities whilst on leave.
• Collaborate with cross-functional teams to drive continuous improvement in the NI candidate acquisition and onboarding processes.

Qualifications and Skills:

• At least 2 years experience in operations within either a start-up, or in the healthcare or staffing industry. 
• Proven experience recruiting healthcare professionals in Northern Ireland (NI), with a track record of success using Indeed, LinkedIn, and proactive outreach.
• Knowledge of NI healthcare regulations and compliance standards.
• Strong analytical, problem-solving, and decision-making skills. We’re looking for a results-oriented and proactive individual.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in data analysis and reporting tools.
• Demonstrated track record of achieving and exceeding targets.
• Results-driven mindset with agility and adaptability in a fast-paced environment.
• Interest in technology-driven solutions for enhancing customer experiences.
• Exceptional communication and interpersonal skills.
• Strong organisational abilities with keen attention to detail.
• Ability to work independently and collaboratively within a team.
• Dedication to providing excellent customer service and building lasting relationships.
• Work Environment: You will report to the VP Operations within a welcoming, and supportive team environment. 
• We offer a hybrid working model.

Join Us:

If you're passionate about making a meaningful impact in the social care sector and thrive in a dynamic, tech-driven environment, we'd love to hear from you. Join Florence and be part of our mission to revolutionise social care staffing. Apply now to embark on an exciting journey with us!

Benefits

• Competitive salary
• 25 days annual leave with option to purchase additional days
• Private healthcare insurance
• Enhanced maternity and paternity leave
• Cycle to Work Scheme
• Railcard scheme for under 30's
• Flexible personal benefits
• Wellness support
• Innovative, fun, friendly work environment

EQUAL OPPORTUNITIES

We promote an environment for our staff and app users that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances, in a spirit of inclusivity and belonging.

We are proud to be an equal opportunities employer, and believe we find our strength in our diversity. If you require any accommodation to assist you in the interview process, please submit this with your enquiry.

We offer a flexible, empathetic and highly collaborative working environment. If you are motivated by the prospect of a career with a forward-thinking tech company committed to inclusion, we’d love to hear from you.