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Transform the Future of SME Funding as a CRM Manager at a Leading Financial Platform
Overview
Salary
No salary declared 😔
Location
London, United Kingdom - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: Join Funding Circle, a pioneering financial platform with a mission to revolutionize small business funding. Leveraging state-of-the-art technology and data, we offer an exceptional customer experience that has already reshaped SME lending. With ten years of innovation, become part of a team that is changing the game for small businesses.
- Exciting opportunity to lead CRM campaigns for high-growth financial products.
- Be at the forefront of marketing automation and customer communication.
- Leverage your expertise in email marketing within a dynamic and supportive environment.
- Work with a company committed to diversity, equality, and employee support.
Role Summary:
- Development and management of CRM campaigns for FlexiPay and Cashback card propositions.
- Drive applications and support funnel conversion.
- Gather and leverage customer experience insights.
Role Requirements:
- Growth mindset with the ability to thrive in a fast-paced environment.
- Proven experience (3+ years) in email marketing and CRM campaign delivery.
- Hands-on experience with an ESP or customer engagement tool; knowledge of at least one platform (ESP or CDP) is a must.
- Understanding of HTML is preferred.
Why join us? At Funding Circle, we value diversity and offer a 'Circler' proposition focused on Health, Wealth, Development, & Lifestyle. Enjoy hybrid working, office perks like free barista coffee, subsidized lunches, and support for your home working setup. Embrace flexible arrangements and be part of an inclusive, innovative workplace that supports your growth.
The role We are looking for a CRM Manager to join our team. We are responsible for our customer communications and marketing automation across the customer lifecycle. We operate across a range of marketing channels but have a particular expertise in email, this role focuses on our high-growth FlexiPay and Cashback card propositions.
Who are we? Our mission is to build the place where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of SME lending.
What will you be doing? Leading the development and management of CRM campaigns, projects and communications to support our FlexiPay and Cashback card propositions. You are likely to be working to drive applications, support funnel conversion, gather insights on customer experience and other key insight, across the lifecycle.
What we’re looking for A growth mindset, you’ll be driven, smart and able to think on your feet while we develop these products, this is a fast paced area of our business. All-round email marketing channel know-how (3+ years) with a strong sense of how to deliver CRM or email campaigns ‘hands on’ via an ESP or customer engagement tool - knowledge of at least one platform (ESP or CDP) is essential and some knowledge of HTML is preferred.
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.
Why join us? Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. We offer hybrid working, with 2-3 days per week based in the office. When you’re in the office you can take advantage of our free barista and subsidised lunches through JustEat and we will help support your home working set-up. We support flexible working arrangements so please speak to our recruitment team if this is something you’d like to learn more about.
