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Join the dynamic SportPursuit team and fuel your passion for sports and ecommerce as a multilingual customer champion
Overview
Salary
£24000
Location
UK - Remote/Hybrid
Nomad Friendly?
Expires
Expires at anytime
SportPursuit is a rapidly expanding startup in the sports retail industry, known for its international growth and dedication to providing high-quality gear for sports enthusiasts. As a company on the forefront of ecommerce and outdoor pursuits, SportPursuit offers a dynamic and exciting work environment where innovation and passion meet.
- Respond to customer inquiries in both Danish and English, ensuring an excellent customer experience.
- Create localized content for the Danish market to enhance customer engagement.
- Collaborate with various teams to tailor the website and email communications for your market.
- Support UK and international customers, providing a comprehensive service experience.
- Fluency in Danish and English, with strong communication skills.
- Keen attention to detail and analytical capabilities.
- Proficiency in PC use and quick learning of new systems.
- Team player with a positive attitude.
- Interest in sports, especially endurance and outdoor activities.
- Translation experience is a plus.
Besides a competitive £24,000 salary and potential for a Quarterly Bonus, SportPursuit offers a plethora of benefits such as generous holiday allowance, remote work flexibility, a Learning and Development budget, staff discounts, wellbeing support, and regular social events. This role is remote, but the London office is open for those who prefer an office environment.
SportPursuit is an ambitious, high growth start-up in the sports retail space. We are growing fast internationally and we’re looking for bright, talented linguists with a passion for eCommerce and the outdoors to spearhead our expansion.
The role entails responding to customer queries in Danish as well as some local language copy for your market. You will also be an internal champion for your territory, working with sales, operations, marketing and merchandising teams to make sure the onsite and email experience is appropriate for your territory. This role will also include responding to some UK and other international customer queries.
Job requirements include being a Danish speaker, fluent in English with excellent written and verbal communication skills, having a great eye for detail, strong analytical and PC skills with the ability to quickly learn complex systems, and being a strong team player. A love of sport is also a bonus, ideally triathlon, cycling, running, snow sports or hiking/walking. Experience with translation work is nice to have but not essential.
Benefits include a salary of £24,000 plus eligibility for a Quarterly Bonus, a friendly and dynamic working environment, 25 days of holiday a year with the opportunity to purchase an additional 5 days extra, flexible Bank Holidays, the ability to work anywhere in the world for up to 30 working days a year, a workplace pension, a Learning and Development budget, staff discount for access to great quality kit, wellbeing platform, discounted gym memberships, employee rewards platform, workstation allowance, eyecare vouchers, flu jabs, and socials. This is a fully remote working model, but with in person socials on a quarterly basis. We also have a central London office where you are welcome to work from whenever you like.
