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Shape the Future of SME Lending with Your CRM Expertise at an Innovative FinTech Company
Overview
Salary
No salary declared 😔
Location
London, United Kingdom - Hybrid
Expires
Expires at anytime
Organisation summary: Join Funding Circle, a forward-thinking FinTech firm dedicated to empowering small businesses with the financial tools they need to thrive. With over ten years of experience, our cutting-edge platform and data-driven approach are revolutionizing SME lending, offering an exciting opportunity to be part of a company that values innovation and growth.
- Role Summary:
- Work within a dynamic team to manage CRM campaigns and automations, especially focused on email.
- Analyze, interpret, and enhance CRM strategies, covering acquisition, conversion, retention, value expansion, and customer feedback.
- Lead and execute projects with the freedom to define your work and our customer communication methods.
- Role Requirements:
- Advanced knowledge of email campaigns and CRM, including technical production and analytics.
- Proficiency with at least one ESP or CDP, and a preference for those with email HTML expertise.
- A collaborative individual with a proactive, problem-solving attitude who embodies our #beopen and #makeithappen values.
- Diverse candidates are encouraged to apply, even if experience does not perfectly align.
- Benefits:
- Private Medical and Dental Insurance, free online therapy sessions, reproductive health support, and more.
- Financial coaching, mortgage advice, and a variety of retail discounts.
We are Funding Circle. We back small businesses to succeed. We believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending.
The role is a hybrid senior role within a team working on CRM campaigns, automation and lifecycle moments, with a particular focus on email. You will be measuring, interpreting and optimising all aspects of the CRM programme - across acquisition, conversion, customer management, value, and feedback. You will be identifying, prioritising and managing projects. This is not a static role and you will have latitude to shape both what you work on, and the way we communicate with our customers.
We are looking for someone who is an advanced practitioner of email campaigns and CRM in general including technical production and measurement. You should be well versed in the main tools and approaches used in the email channel - knowledge of at least one ESP or CDP is essential, email HTML knowledge is preferred. You should be a team player with a growth mindset, driven, smart and able to think on your feet while living our values of #beopen and #makeithappen.
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements. We offer a range of benefits including Private Medical Insurance through Aviva, Dental Insurance through Bupa, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support. We also offer Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
