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Join the trailblazing team at SportPursuit and fuel your passion for sports and e-commerce as a multilingual Customer Champion
Overview
Salary
£24000
Location
UK - Remote/Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: SportPursuit is a rapidly expanding start-up revolutionizing the sports retail industry. We're taking the world by storm with our international growth and are on the lookout for passionate linguists to help drive our global ambitions. As a dynamic company at the forefront of e-commerce, we offer an exciting workplace where your love for the outdoors and digital savvy can flourish.
- Role Summary:
- Be the welcoming face of SportPursuit for both UK and international customers.
- Engage directly with customers, addressing inquiries and providing localized content.
- Collaborate with various teams to enhance the customer experience in your market.
- Champion your territory internally to influence sales, operations, marketing, and merchandising strategies.
- Role Requirements:
- Must be a native German speaker and fluent in English.
- Exceptional written and verbal communication skills.
- A keen eye for detail, along with strong analytical and PC skills.
- Quick learner, adaptable, and able to manage complex systems.
- Ability to work under pressure, solve problems creatively, and maintain a positive attitude.
- Strong interpersonal skills and a collaborative team player.
- Application Process Details:
- Start date is immediate, and the role is a Fixed Term Contract until February 28, 2025.
- Offering a pro-rata salary of £24,000 with a dynamic working environment.
- Flexible working options including remote work for up to 30 days a year.
- Additional benefits include a learning and development budget, staff discounts, and a diverse and inclusive work culture.
SportPursuit is an ambitious, high growth start-up in the sports retail space. We are growing fast internationally and we’re looking for bright, talented linguists with a passion for eCommerce and the outdoors to spearhead our expansion. This is an excellent opportunity to join us and grow with us as we expand.
As a Customer Champion, you will be the friendly face of SportPursuit. You will work directly within our UK and International Customer Champions team, as well as feeding into everything from website development to what brands our customers want to see on the site. You will be responsible for responding to any customer queries in your language as well as some local language copy for your market. You will also be an internal champion for your territory, working with sales, operations, marketing and merchandising teams to make sure the onsite and email experience is appropriate for your territory.
To be successful in this role, you must be a native German speaker and fluent in English with excellent written and verbal communication skills. You should have a great eye for detail, strong analytical and PC skills, with the ability to quickly learn complex systems. You should work well under pressure and be able to think outside of the box and have a 'can do' attitude. You should be a real people person and a strong team player.
The start date for this role will be as soon as possible. This is a Fixed Term Contract ending February 28th 2025.
We offer a salary of £24,000 pro-rata and a friendly and dynamic working environment with a Core Hours working pattern! You will also get 25 days of holiday a year as standard with the opportunity to purchase an additional 5 days extra! You can work anywhere in the world for up to 30 working days a year! We also offer a workplace pension, learning and development budget, staff discount for access to great quality kit, lunch & learn sessions, socials and a hybrid working model where we are mostly remote.
SportPursuit recruits, employs, trains and promotes regardless of race, religion, colour, national origin, sex, disability, age, gender identity and/or expression, or any other protected status. We are dedicated to nurturing an inclusive environment where employees can bring their full selves to work. We celebrate diversity of thought and recognise the strength and dynamism that comes with it.
