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Join SportPursuit, a fast-growing sports retail innovator, as a Customer Champion and bring your linguistic prowess to an adventurous e-commerce team
Overview
Salary
£24000
Location
UK - Remote/Hybrid
Nomad Friendly?
Expires
Expires at anytime
SportPursuit is a dynamic, high-growth e-commerce company specializing in sports retail, with a mission to provide the best sports gear to enthusiasts around the globe. With rapid international expansion, SportPursuit offers an exhilarating opportunity for those with a zeal for the sports industry and e-commerce to contribute to a successful and vibrant team.
Role Summary:
- Handle customer inquiries in Danish and English, ensuring a stellar customer experience.
- Create localized content for the designated market to enhance customer engagement.
- Collaborate closely with sales, operations, marketing, and merchandising teams to optimize the online and email experience for your territory.
- Act as an advocate and source of insight for your market within the company.
Role Requirements:
- Must be a Danish speaker with fluency in English.
- Exceptional written and verbal communication skills.
- Keen attention to detail with strong analytical and PC skills.
- Ability to learn complex systems quickly.
- Capacity to work effectively under pressure and solve problems creatively.
- Proactive 'can do' attitude, being a strong team player, and enjoying interaction with people.
Start your adventure with SportPursuit and enjoy benefits such as a competitive salary, generous holiday allowance, global working flexibility, pension, professional development budget, staff discounts, and a supportive, inclusive work environment.
SportPursuit is an ambitious, high growth start-up in the sports retail space. We are growing fast internationally and we’re looking for bright, talented linguists with a passion for eCommerce and the outdoors to spearhead our expansion.
As a Customer Champion, you will be responsible for responding to any customer queries in your language as well as some local language copy for your market. You will also be an internal champion for your territory, working with sales, operations, marketing and merchandising teams to make sure the onsite and email experience is appropriate for your territory.
To be successful in this role you must be a Danish speaker, fluent in English with excellent written and verbal communication skills. You should have a great eye for detail, strong analytical and PC skills, with the ability to quickly learn complex systems. You should work well under pressure and be able to think outside of the box and have a 'can do' attitude. Being a real people person and a strong team player is also important.
The start date for this role will be as soon as possible. This is a Fixed Term Contract ending February 28th 2025.
Benefits include a salary of £24,000 pro-rata, 25 days of holiday a year as standard with the opportunity to purchase an additional 5 days extra, flexible Bank Holidays, the ability to work anywhere in the world for up to 30 working days a year, a workplace pension, a Learning and Development budget available to all employees, staff discount for access to great quality kit, Lunch & Learn sessions, socials, and a hybrid working model where we are mostly remote.
SportPursuit recruits, employs, trains and promotes regardless of race, religion, colour, national origin, sex, disability, age, gender identity and/or expression, or any other protected status. We are dedicated to nurturing an inclusive environment where employees can bring their full selves to work. We celebrate diversity of thought and recognise the strength and dynamism that comes with it.
