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Join a pioneering team at Thumbtack and revolutionize home management with technology
Overview
Salary
No salary declared 😔
Location
Remote, Philippines
Nomad Friendly?
Expires
Expires at anytime
Organization Summary:
Thumbtack is on a mission to become the ultimate home management app, supporting local economies, aiding small businesses, and providing homeowners with peace of mind. As one of the fastest-growing companies in the home service industry, valued at $3.2 billion, Thumbtack offers an exciting opportunity to contribute to a platform that earns pros billions and has garnered millions of 5-star reviews.
Role Summary:
- Recruit, onboard, and train Sales Development Representatives (SDRs).
- Coach SDRs to achieve Key Performance Indicators (KPIs) and sales goals.
- Streamline SDR workflow and operations processes.
- Collaborate with Sales Leadership to enhance sales strategies and efficiency.
- Lead initiatives to improve the quality and quantity of professionals on Thumbtack.
Role Requirements:
- Minimum of 3 years in cold-calling/outbound sales and 2-3 years in sales team management.
- Proven ability in solution-based selling and CRM tools, preferably Salesforce.
- Collaborative mindset with a knack for sharing successful techniques with the team.
- Capable of multitasking, staying organized, and being available for the team during shifts.
- Experience in creating scalable sales processes and SOPs.
- Preferred: Google Suite experience, managing remote teams, and consultative selling expertise.
Thumbtack's virtual-first policy allows you to work remotely from approved locations, and the company offers a range of benefits including company-wide holidays, WiFi, and cell phone reimbursements. Thumbtack is an equal opportunity employer, committed to diversity and providing reasonable accommodations for individuals with disabilities.
Learn more about the vibrant Thumbtack culture on the Life @ Thumbtack Blog and explore virtual work opportunities on their LinkedIn.
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
- Available nationwide in every U.S. county
- 80 million projects started on Thumbtack
- 10 million 5-star reviews and counting
- Pros earn billions on our platform
- 1000+ employees
- $3.2 billion valuation (June, 2021)
About the Sales Team
The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org
About the Role
The SDR manager helps recruit, onboard and train SDRs. They will help them sell, coach them to hit KPIs and remove sales obstacles; they may also design and optimize the sales pitch. The SDR manager is the eyes and ears at the top of the sales funnel, making sure there are enough leads in the pipeline to make goals. You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company.
Responsibilities
- Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the SDR workflow and operations processes
- Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment
- Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDR’s, as well as identify training needs.
- Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan
- Performance & documentation
- Other duties as assigned or required.
What you’ll need
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- Minimum of 3 years of cold-calling/outbound sales experience and 2-3 years of people management experience handling a sales team.
- Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions.
- A collaborative attitude and the ability to share techniques and success with the team.
- Experience with CRM and sales tools, preferably Salesforce.
- An ability to multitask, stay detail-oriented, organized and available for the team during the shift.
- Expertise in creating scalable processes and SOPs to enhance efficiency and drive results.
Bonus points if you have
- Experience using Google Suite
- Experience in managing a geographically dispersed, remote team
- Experiencing in short sales cycle consultative selling
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here. #LI-Remote
- Virtual-first working model coupled with in-person events
- 20 company-wide holidays including a week-long end-of-year company shutdown
- Library (optional use collaboration & connection hub)in San Francisco
- WiFi reimbursements
- Cell phone reimbursements (North America)
- Employee Assistance Program for mental health and well-being
Learn More About Us
- Life @ Thumbtack Blog
- How Thumbtack is embracing virtual work
- Follow us on LinkedIn
- Meet the pros who inspire us
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email removed - click apply for more details].
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
