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Join SportPursuit, a thriving sports retail start-up, as a Customer Champion to fuel our international growth and cater to outdoor enthusiasts.
Overview
Salary
£24000
Location
UK - Remote/Hybrid
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Expires
Expires at anytime
Visa
Visa sponsor - UK
SportPursuit is a fast-growing start-up revolutionizing the sports retail industry. As a company on a mission to provide the best sports equipment and apparel, we're expanding rapidly on the international stage. We're searching for dedicated linguists with a zeal for eCommerce and a love for the great outdoors to drive our progress.
Role Summary:
- Work within the Customer Champions team, impacting website development and brand offerings.
- Handle customer inquiries in your native language and create localized content.
- Act as an advocate for your territory, collaborating with sales, operations, marketing, and merchandising teams.
Role Requirements:
- Proficiency in Danish and English, with exceptional communication skills.
- Attention to detail and strong analytical abilities.
- Proficient PC skills and a quick learner of complex systems.
- Personable, team-oriented attitude.
Enjoy a host of benefits, including competitive pay, a bonus program, generous holiday allowance with an option to buy more, the freedom to work remotely worldwide, professional development budget, staff discounts, gym membership offers, wellness perks, and a remote working model complemented by quarterly in-person socials. This part-time position requires a commitment of 20 hours weekly, between 1pm to 5pm UK time, and is open to candidates in the UK or Denmark.
SportPursuit is an ambitious, high growth start-up in the sports retail space. We are growing fast internationally and we’re looking for bright, talented linguists with a passion for eCommerce and the outdoors to spearhead our expansion.
The role entails working directly within our UK and International Customer Champions team, as well as feeding into everything from website development to what brands our customers want to see on the site. As a Customer Champion, you will be responsible for responding to any customer queries in your language as well as some local language copy for your market. You will also be an internal champion for your territory, working with sales, operations, marketing and merchandising teams to make sure the onsite and email experience is appropriate for your territory.
Job requirements include being a Danish speaker, fluent in English with excellent written and verbal communication skills, having a great eye for detail, strong analytical and PC skills with the ability to quickly learn complex systems, and being a real people person and strong team player.
Benefits include a salary of £24,000 pro rata plus eligibility for a Quarterly Bonus, 25 days of holiday a year pro rata with the opportunity to purchase an additional 5 days extra, the ability to work anywhere in the world for up to 30 working days a year, a workplace pension, a Learning and Development budget, staff discount for access to great quality kit, discounted gym memberships, an employee rewards platform, workstation allowance, eyecare vouchers, flu jabs, and a fully remote working model with in person socials on a quarterly basis.
This is a part-time role: 20hrs a week, Monday to Friday, working hours: 1pm - 5pm UK time. This is a fully remote role based in either the UK or Denmark.
