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Join a vibrant team at Runway East and revitalize your workday with unique, flexible workspaces and a community-driven atmosphere
Overview
Salary
£27500
Location
London United Kingdom
Expires
Expires at anytime
Organisation summary: Runway East offers a refreshing antidote to the mundane office routine since 2014. With workspaces in London, Bristol, and Brighton, our company is dedicated to creating environments that are anything but boring. We’re a passionate team that not only cares about providing excellent workspaces but also about making a positive impact on the world, which is reflected in our B Corp status. At Runway East, you’ll find a supportive community, perks like dogs on demand, Friday drinks trolley, and the opportunity to be part of a dynamic and purpose-driven company.
- Role Summary:
- Be the first point of contact for members at the front desk.
- Ensure the workspace is clean and meets site standards.
- Resolve building and member issues swiftly to maintain operational excellence.
- Organize and deliver community initiatives like Cake Wednesday and Friday Drinks Trolley.
- Role Requirements:
- Drive and a proactive approach to problem-solving.
- Attention to detail, making sure all tasks are completed to the highest standard.
- Resilience and the ability to maintain a positive attitude.
- Charisma and excellent customer service skills.
- A commercial mindset, understanding the importance of member satisfaction.
- Benefits:
- A competitive salary of £27,500.
- Generous time off, including 31 days of holiday, birthday off, and extra Christmas break.
- Comprehensive wellbeing support including health, dental, gym discounts, and mental health resources.
- Personal growth budget and learning opportunities.
- Community engagement with two workdays for charity, team outings, and annual trips.
Runway East is committed to inclusivity and welcomes a diverse group of candidates. If this role excites you, apply now to become a part of our unique community!
Who We Are
Since 2014, Runway East has been on a mission to banish boring offices. We offer unique flexible workspaces across London, Bristol, and Brighton, complete with perks like dogs on demand and Friday drinks trolleys. Our team is passionate, supportive, and dedicated to making a positive impact on the planet and people, as evidenced by our B Corp status.
The Role: Community Associate
Join our vibrant Community team and play a key role in enhancing our members' experience. You'll deliver top-notch customer service, solve issues efficiently, and maintain high building standards. Key duties include:
- Front Desk & Member Contact: Be the go-to person for members and manage the front desk.
- House Keeping Duties: Conduct cleaning and site checks to ensure our sites stay compliant and top scores are achieved on site standard audits.
- Operational Excellence: Quickly address and resolve building and member issues.
- Community Initiatives: Delivering our member rituals such as Cake Wednesday and Friday Drinks Trolley to help foster connections between members.
Requirements
Who You Are
- Driven: You tackle issues head-on and open to learning.
- Detail-Oriented: You ensure the small things are done right.
- Resilient: You solve problems with a positive attitude.
- Charismatic: You connect easily with others and excel in customer service.
- Commercially Savvy: You understand that happy members equal a thriving business.
Benefits
Why Join Us?
- Salary: £27,500
- Time Off: 31 days including bank holidays 🏖️, plus an extra day for every year at Runway East 🎉. We also give you your birthday off 🎂 (because no one should work on their birthday) and extra time off over the Christmas break 🎄.
- Wellbeing: Private health & dental, gym discounts 🏋️♂️, mental health support 🧠, and a Bike2Work scheme 🚲.
- Growth: £150 personal growth budget 📚, learning resources, and regular lunch & learns 🍔.
- Community: Two workdays per year for charitable activities 🌍, team outings 🎉, and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) 🌟.
Our Commitment to Inclusivity
We celebrate differences and believe that diversity strengthens our community. We welcome people from all backgrounds and experiences, regardless of race, religion, status, sexuality, gender identity, age, appearance, or disability. What matters to us is your spirit and passion. If you have specific access requirements, please let us know.
Inspired by what you've read? Apply now—we can't wait to meet you!
