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Join the British Museum as a Quality Manager and play a crucial role in shaping the future of one of the world's leading cultural institutions.
Overview
Salary
£56195
Location
Bloomsbury
Nomad Friendly?
Expires
Expires at anytime
The British Museum, a repository of world culture and history, is looking for a Quality Manager to join their Estates and Capital Project Department (ECPD). This role is integral to the Museum's significant masterplan and the renewal of its infrastructure, ensuring the highest standards are met in every project.
Role Summary:
- Overseeing quality assurance across the Museum's supply chain.
- Monitoring design progress and applying KPIs to ensure success.
- Driving continuous improvement and integrating lessons learned.
- Developing a Quality Management System (QMS) for the Design, Space and Information Management team (DSIM).
- Managing regular design reviews and a suite of standards.
- Communicating legislative changes and identifying team training needs.
- Contributing to various high-profile projects, including the Museum's decarbonisation efforts and visitor experience enhancements.
Role Requirements:
- Degree in a built environment discipline (desirable).
- Experience in team support, performance driving and service delivery assurance.
- Ability to produce coordinated documentation and strong written communication skills.
- Collaborative, diplomatic, and tactful with excellent consultation skills.
The British Museum offers a competitive benefits package, including civil service pension, free museum entries, generous leave, and professional development opportunities, alongside a commitment to equality and a pilot for flexible remote working arrangements.
The Estates and Capital Project Department (ECPD) at the British Museum is seeking to appoint a Quality Manager within the Design, Space and Information Management team (DSIM). The Quality Manager will play a pivotal role in delivering the Museum’s ambitious masterplan as well as on-going renewal of critical infrastructure. The scope of the Quality Manager will see the post-holder supporting on assuring the supply chain is briefed in terms of Museum-specific requirements, monitoring design progress against success criteria, applying KPIs, and driving continuous improvement through lessons learned.
Internally, the role will support on the development of a QMS for DSIM, manage regular design reviews, manage a suite of standards, identify and communicate legislative changes, and identify training and development needs for the team. Ongoing projects include the construction of an on-site Energy Centre to facilitate the Museum's decarbonisation, improvements to the visitor welcome, early stages of the Western Range redevelopment, as well as significant renovations and enhancements to public-facing areas, MEP and fire systems across the site.
The ideal candidate will be educated to a degree level, with a degree in a built environment discipline desirable. Experience in supporting a team, driving performance and assurance of service delivery is required. The candidate should be able to synthesize information and write authoritative, coordinated documentation. Strong collaboration and consultation skills, strong written communication skills, and being diplomatic and tactful are also required.
The British Museum offers a competitive benefits package including: Membership of the civil service pension scheme, free entry to a wide range of museums and exhibitions, participation in private and public Museum activities, generous annual leave allowance, interest-free travel, bicycle and rental deposit loans, professional and personal development opportunities, Employee Assistance Programme, and discounts on food and gift shop purchases.
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated fairly because of their relevant knowledge, skills and experience. We are also currently piloting a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation.
