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Join the dynamic Chilly's team to help bring sustainability to the forefront as a B2B Wholesale Assistant
Overview
Salary
No salary declared 😔
Location
London United Kingdom
Expires
Expires at anytime
Chilly's, a pioneer in sustainable and reusable products, is on an exhilarating journey to expand its global presence, and you could be a driving force in this mission. As creators of stylish, high-performance products for an active, urban lifestyle, Chilly's is at an exciting growth phase, offering an amazing opportunity to be a part of a team that values innovation, quality, and sustainability.
- Collaborate with distributors and sales agents across EMEA to enhance Chilly’s B2B strategy.
- Manage sales support activities including order processing, stock monitoring, and addressing queries.
- Oversee invoicing and ensure timely payments from retailers and businesses.
- Provide after-sales support, ensuring swift deliveries and resolving any discrepancies.
- Develop and maintain relationships with key partners to boost sales across channels.
- Help implement visual merchandising standards to maximize product presentation according to the brand's guidelines.
- High attention to detail and ability to work efficiently in a rapid environment.
- Keen learner with eagerness to grasp various processes quickly.
- Self-driven with a proactive attitude and a penchant for improving efficiency.
- Strong prioritization skills and adaptability to meet deadlines.
- Excellent interpersonal communication skills for effective relationship building.
- A strong team player dedicated to the Chilly’s mission and personal career growth.
- (Preferred) Bilingual in an EU language and an interest in retail branding.
What Chilly's offers: A culture of flexibility, personal and professional growth opportunities, employee discounts, attractive holiday package, pension contributions, physical and mental well-being support, and an inclusive work environment that encourages collaboration and innovation.
Chilly’s are actively looking for a B2B Wholesale Assistant to support the next stage of the Chilly's journey, as we supercharge our business growth across Europe & beyond. Chilly’s are looking for an energetic, forward thinking and positive individual to join their team.
In pursuit of our mission to accelerate the adoption and everyday use of reusable products we have now expanded the range to include a wider selection of reusable products with many more exciting products in development! Our products are created for an active, urban lifestyle with the perfect balance of distinctive style and unrivalled performance.
This is an exciting opportunity to join the B2B wholesale team, who work with the Chilly’s distributors & Sales Agents across EMEA. Your role will be instrumental in supporting the team in the development and implementation of Chilly’s ‘Going Global’ B2B strategy while developing ownership of your own work streams and customer relationships.
What you'll be working on
- Sales support: placing and booking Distributor / Agent orders, monitoring stock availability and answering any queries relating to the order process.
- Invoicing: ensuring prompt and timely payments by retailers and companies.
- After sales support: liaising with our fulfilment centre and 3rd party couriers where required to manage timely deliveries, as well as responsibility for resolving any delivery discrepancies raised by customers.
- Account support: building relationships with core partners across EMEA in order to help drive wholesale & retail sales.
- Visual merchandising: assisting in the implementation of visual merchandising standards to maximise POS opportunities and ensure that the product is presented in line with brand guidelines in-store and online.
Requirements
Requirements
Must Haves:
- A high attention to detail, with the ability to work efficiently and accurately in a fast paced environment
- Eagerness to learn - this role will involve learning a lot of different processes in a short amount of time
- Initiative and drive, with a positive can do attitude, consistently looking for improvements to make things more efficient
- Ability to prioritise workload, being adaptable and working towards deadlines
- Excellent interpersonal skills, being comfortable to communicate through email, over the phone and in person
- Excited to be part of the Chilly’s team and dedicated to helping achieve our mission
- Ambition of career progression with Chilly’s – we will support you with a training and development plan
Nice to have:
- Bilingual - EU language
- Interest in bringing brands to life in the retail environment
Benefits
The type of person we’d like to work with:
At Chilly’s, we’re united by a set of values that guide our unique way of working.
Lead the Change
To lead the change we must never settle. It means being brave enough to set standards and, as leaders, ambitious enough to exceed them.
Less but Better
We work deliberately and decisively, focusing on what we believe in and being brave enough to say no to the things we don’t.
Ambitiously Collaborate
We care as much about each other’s contribution as we do our own, so we support one another to grow, and we turn to one another to learn.
Benefits
What we offer:
- Holiday: 25 days plus 1 day for your birthday
- Pension contribution
- Employee discounts on all Chilly’s products
- A range of benefits, discounts and deals through our ‘perks at work’ initiative
- Development to support your growth with Chilly’s
- Flexible working culture
- Physical and mental wellbeing support
