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Make a real-world impact as Samaritans' Website Manager, leading digital innovation for emotional support services.
Overview
Salary
£40500 - £42000
Location
Ewell, Surrey - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: Samaritans, a respected and life-saving charity, is inviting a dynamic Website Manager to contribute to their mission of providing essential emotional support. During a 12-month maternity cover, you will be a pivotal part of the Digital Engagement team, enhancing digital outreach and support through effective website management. This is an opportunity to join an organization that values diversity, inclusion, and the well-being of its staff, while championing the importance of mental health support in the community.
- Lead the Web team to manage and improve the Samaritans’ websites.
- Drive major digital projects and manage third-party suppliers.
- Expand digital reach and conversion rates through innovative campaigns.
- Analyze and report on digital performance to guide continuous improvement.
- Proficient in digital marketing, content production workflows, and web development processes.
- Experience in an Agile environment and with CMS development.
- Proven leadership skills and success in data-driven optimization.
- Passion for making a difference through digital platforms.
As part of the application process, you are encouraged to upload your CV and cover letter. Video interviews are expected in the week following the application deadline.
Samaritans is looking for a driven and user-focused Website Manager to join our talented Digital Engagement team, for 12 months covering maternity leave. You will play a critical role in developing and optimising the content and functionality of our website to deliver impactful online services and information to our supporters, volunteers, and those in need of emotional support.
You will lead a small team and work collaboratively with colleagues and our external development partner to deliver products and campaigns that grow our reach and maximise conversions. You’re a proactive and experienced digital specialist with a passion for using your skills to make a real impact in people’s lives.
Key Responsibilities include leading the Web team, managing and improving content and functionality for Samaritans’ websites, managing major projects, managing third-party suppliers, platforms and tools, increasing our digital reach, growing digital maturity, and analytics and reporting.
Your skills and experience should include a strong understanding of digital marketing techniques, processes and best practice, expertise managing a digital content production workflow, experience managing web development processes, with experience of working in an Agile environment, detailed experience working with and developing a CMS, experience of managing a high performing team, and a demonstrable track record of successfully using data-led insights to support continuous improvement in a digital context.
We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace & Perkbox.
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re open to talking through flexible working options that work for you and us.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter. Applications close Sunday 20th October. Video interviews likely to be held in the week commencing 28 October.
