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Join our vibrant team as a Receptionist at GOOD and be the heart of our agency's bustling environment
Overview
Salary
No salary declared 😔
Location
London, UK
Expires
Expires at anytime
Organisation Summary:
GOOD is an agency that prides itself on a welcoming and professional atmosphere, seeking a Receptionist to become the face of the company. As part of the Business Support department, you will play a critical role in shaping our agency’s culture and ensuring a smooth operational flow. With a comprehensive benefits package and a commitment to work-life balance, GOOD is an exciting place to grow your career and contribute to a positive workplace.
- Role Summary:
- Act as the first point of contact for visitors, providing a warm welcome and professional assistance.
- Efficiently handle switchboard calls and maintain up-to-date floor plans and telephone lists.
- Coordinate taxi and courier services as needed.
- Ensure client areas remain clean and presentable.
- Manage office budget and maintain relationships with suppliers.
- Oversee health and safety protocols, as well as office security measures.
- Contribute to general office tasks and event organization.
- Role Requirements:
- Exceptional communication skills and a clear, professional telephone manner.
- Friendly, polite, efficient, and capable of multitasking.
- Self-motivated, confident, and enthusiastic about providing excellent service.
- Prior experience in a receptionist or front-of-house role is desirable.
- Working Hours:
- Full-time position, Monday to Friday, 8:30 am - 5:30 pm with a 1-hour lunch break.
- Benefits:
- 25 days holiday allowance, office closure during end-of-year festivities, and additional personal days off.
- Enhanced parental leave policies and opportunities for personal development.
- Various financial perks including employee ownership, tax-free bonuses, and pension schemes.
- Comprehensive health plan with support for mental and financial well-being.
- Community engagement with volunteering days and numerous social events.
GOOD’s Receptionist will be the welcoming and professional face of the agency in reception for employees and clients. You will be a part of the Business Support department, contributing to the agency’s culture, and will be responsible for ensuring the office runs smoothly.
Key Areas of Accountability and Responsibility include Reception Duties such as meeting and greeting visitors, handling calls to the switchboard, updating floor plan and telephone list, ordering taxi/couriers, and ensuring client areas are neat and tidy. You will also be responsible for Office Budget, Maintenance & Suppliers, Health & Safety, Security, and General / Events.
Skills / Experience / Competencies required include excellent communication skills, clear and professional telephone manner, friendly and polite, efficient, well-organised and able to multitask, self-motivated, confident and enthusiastic. Previous experience as a receptionist / front of house is desirable.
Working Hours and Conditions are 40 hours per week Monday to Friday in the office (8.30am to 5.30 pm) – 1 hour lunch break.
Benefits include 25 days holiday allowance per year, office closure between Christmas and New Year, 1 day off for your birthday, enhanced Maternity & Paternity Leave, personal development, cycle to work & season ticket loans, employee ownership, tax free annual bonus, pension scheme, employee assistance programme, health plan, mental health first aiders, independent financial advice clinics, 2 days for volunteering and activist per year, breakfast provided on days in office, weekly drinks in office, regular socials, speakers and outings, early finish on last Friday of every month.
