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Salesforce Administrator

Home Made

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Posted 2 weeks ago

Expired

Join Home Made as a Salesforce Admin to Revolutionize the Rental Market with Cutting-Edge Tech

Overview

icon Salary

£45000 - £60000

icon Location

SE1 8HP

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Expires at anytime

Home Made, the UK's fastest-growing lettings prop-tech company, is on a mission to transform the rental landscape using innovative technology. Our dynamic team is dedicated to making the renting process safer, easier, and fairer for all. At Home Made, you'll find a culture that values innovation, integrity, and embraces diversity, allowing you to be your authentic self and grow professionally.

  • Customize and manage the Salesforce CRM to optimize business operations.
  • Develop solutions with Apex and Visualforce to solve business challenges.
  • Manage lightning flows and assist in the rollout of new tech projects.
  • Translate business requirements into effective Salesforce solutions.
  • Stay updated with Salesforce features and implement enhancements.
  • Provide daily Salesforce support and training to users.
  • Handle data management tasks, including audits, backups, and data import/export.
  • Oversee user setup, roles, profiles, permissions, and security settings.
  • Maintain documentation and manage third-party integrations.
  • Facilitate Salesforce onboarding for new employees.
  • Experience with Salesforce Lightning, Flow, Process Builder, and other automation tools required.
  • Strong communication skills and a good understanding of CRM best practices.
  • Knowledge of Salesforce data management and security settings.
  • Ability to design, test, debug, and maintain Salesforce.com features.
  • Salesforce Administrator Certification or equivalent is necessary.

Home Made offers a comprehensive benefits package, including competitive salary (£45-60k), hybrid working, annual leave plus extra days based on tenure, employee perks, charity events, sabbatical options, social events, mental health support, gym access, and career development programs. We value diversity and inclusion, providing an environment for everyone to succeed.

Salesforce Admin | Home Made

Home Made is looking for a skilled Salesforce Administrator to manage and optimise our Salesforce CRM platform. The ideal candidate will ensure that Salesforce operates efficiently to support sales, operations, and customer service teams. You’ll work closely with stakeholders to customise the platform to business needs, improve user adoption, and deliver solutions that enhance productivity and business performance. We're here to disrupt an industry with technology, and our product team is a core part of it!

This is a solo role, reporting to the Head of Product, so please take this into account if you are looking for a large team role. As a result, this often means that you will take on responsibilities outside of a normal core Salesforce Administrator.

Work set up: hybrid (onboarding = 4 days a week in office, post 2 months = 3 days a week in office)

Start Date: Please note that all hiring is currently for start dates in 2025.

About Home Made

Home Made is the UK's fastest-growing lettings prop-tech company, committed to revolutionising the rental market. By leveraging cutting-edge technology and a high-performing team, we strive to make renting safer, easier, and fairer for everyone. Our culture champions innovation, integrity, and diversity.

Role and Responsibilities




    • Solving business problems by delivering quality solutions within the Salesforce environment using Apex and Visualforce.


    • Maintaining and managing lightning flows key to business operations


    • Play a pivotal role in the centralised rollout of new tech projects within the business.


    • Work closely with stakeholders to gather business requirements and translate them into Salesforce solutions.


    • Monitor and stay up to date on Salesforce releases, features and best practices, to suggest and implement enhancements.


    • Own the day-to-day support for Salesforce users, acting as the first point of contact for any issues.


    • Develop and maintain custom objects, record types, page layouts, fields and reports/dashboards.


    • Manage user setup, roles, profiles, permission and security settings, as well as providing business wide training to ensure user effectiveness.


    • Import and export data as needed and perform regular data audits and backups.


    • Troubleshooting and fixing bugs that arise in the day to day, supporting teams to stay active and effective. Acting as the first point of contact for any issues.


    • Own, create and maintain documentation for Salesforce releases.


    • Maintaining the security and integrity of the application software.


    • Be a culture and values carrier, working with teams to achieve a common goal.


    • Providing support as and when with the People team for any tech support.


    • Own 3rd party integrations with the CRM.


    • Run Salesforce onboarding training for new joiners.


What we're looking for:



    • Proven experience with Salesforce Lightning, Flow, Process Builder and other automation tools.
    • Strong communication skills and ability to describe complex processes to different audiences.
    • Strong knowledge of Salesforce data management, security and sharing settings.
    • Understanding of CRM processes and best practices.
    • Ability to design, test, debug and maintain Salesforce.com features.
    • Knowledge of Salesforce.com customisation functionality - Declarative .
    • Salesforce Administrator Certification or equivalent.



The Package


  • Salary: £45-60k Depending on experience
  • Hybrid working: 4 days a week in the office for onboarding, 3 days a week post onboarding (~2 months)

Benefits

We offer a comprehensive benefits package to support your wellbeing and professional growth:


  • 24 days of annual leave plus your birthday off (earn extra days based on tenure, up to 5 days)
  • Employee perks, including discounts for stores and cinema
  • Yearly half-day charity events
  • Sabbatical options post 2 years of service
  • Office social events, including summer and winter parties
  • Culture Club events to celebrate special dates
  • Mental Health Champions and support
  • Onsite gym access with showers and bike storage
  • Weekly Friday 5pm happy hour in the office
  • Career development opportunities through our Learning and Development Programme


Commitment to Diversity and Inclusion

Home Made is an equal opportunity employer that values diversity. We foster an inclusive culture where everyone can be their authentic self at work. We actively seek diverse talent and ensure fair treatment for all employees and job applicants, offering equal opportunities for success.

If you need any accommodations due to disability, impairment, or health condition, please contact us at [email removed - click apply for more details].

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