Workplace Manager

About This Role 

Strava is the leading digital community for active people with more than 135 million athletes, in more than 190 countries. The platform offers a comprehensive view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.

Reporting to the Director of People Ops and Workplace, you will impact our overall employee in-office experience by leading our Workplace and Facilities teams in San Francisco and Denver and supporting our global offices. You will be responsible for supervising the day-to-day operations, maintenance, and management of our workspaces, ensuring they are safe, efficient, and welcoming environments. This role will partner with our People Team and leadership teams to create workplaces that not only support employee productivity and well-being but also upholds the company's commitment to fostering an inclusive culture.

This is a highly cross functional role and in addition to the leaders on the People Team, key partners will be your IT teammates, executive business partners, the talent team, finance team, and office committee leaders as you work to create a creative, supportive and safe working environment across Strava .

Strava is committed to antiracism and deeply invested in diversity, equity and inclusion. How we support each of our teammates by building equitable and inclusive policies, programs, and practices is a fundamental expression of these commitments. Therefore it is critical that whomever assumes this role shares our passion for these values and is ready to bring their workplace expertise to further the work toward these objectives.

This position is in San Francisco. Strava operates as a hybrid workforce, and we expect our teammates to work in-office together more than half of the time. 

Please see more information on compensation and benefits here. 

The most important responsibilities are:

• Enhance and maintain the overall workplace services strategy and operating model for these offices, establishing vital processes and procedures to ensure effective and efficient operations
• Oversee daily operations of our workplaces, ensuring they are clean, organized, and conducive to productivity.
• Manage vendor relationships and contracts for facilities maintenance, security, cleaning, and other office services.
• Develop and implement strategies for efficient use of office space; including office layout and furniture arrangements, to maximize utilization and employee comfort.
• Ensure compliance with health, safety, and environmental regulations, creating an environment where employees feel safe, secure, and supported.
• Enhance, lead, and manage all Strava workplace programs while adhering to budgets, cultures and policies for each location. Ex: snack & beverage, office decor & plants, towel service, etc.
• Be the point of escalation for your workplace team providing general support to all global employees on all Workplace related questions through a variety of support channels.
• Work closely with the entire People team on company culture, how it is experienced throughout our office spaces, our programs and people-approach that blend data insights with care and empathy

Experience required:

• 6+ years progressive experience in facilities management, workplace operations, or a related field, with experience managing a team.
• Ability to manage multiple projects, prioritize tasks, and work under pressure while maintaining a high level of attention to detail.
• Excellent communication and interpersonal skills, with a collaborative and inclusive leadership style
• A track record of both designing and implementing effective processes.
• Experience leveraging people software to drive outcomes, business processes, and people programs.
• Relevant industry knowledge on best practices and implementation.
• Focusing on the details, but always mindful of the big picture.
• Exercising good judgment when handling sensitive situations.
• Experience scaling operations.
• Experience supporting a strong company culture through programs and events.

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

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