Senior Supporter Engagement Manager: Events

The organisation - The British Museum The British Museum is embarking on one of the most significant cultural redevelopment projects undertaken anywhere in the world. The Masterplan will transform the Museum for the 21st century while staying open, maintaining the founding commitment to keep the collection safe and accessible to the public for generations to come.

The role - Senior Supporter Engagement Manager: Events The Senior Engagement Manager: Events will be responsible for designing a calendar of engagement opportunities for supporters and Members, from large scale events with thousands of guests (such as Members’ evenings) through to smaller scale events (such as tours of the Museum’s Conservation studios). The role includes planning an annual calendar of engagement activities for supporters and Members, meeting targets and KPIs for income and attendance at events, managing a substantial budget and ensuring the engagement activity programme is sustainable.

Job requirements The ideal candidate should be educated to degree level or equivalent, with additional qualifications in first aid and safeguarding being advantageous. Strong experience in project planning and delivering both online and in-person events, particularly within a membership or not-for-profit setting is required. Familiarity with Raiser’s Edge, Gift Aid legislation, financial reporting, and loyalty card technology is essential, along with experience in market research.

Benefits The Museum offers a competitive benefits package including: Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays. Membership of the civil service defined benefit pension scheme. Free entry to a wide range of museums and exhibitions. Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections. Interest-free travel, bicycle, and rental deposit loans. Professional and personal development opportunities. Employee Assistance Programme. Discounts on food and gift shop purchases.

Applications details Application deadline: 12pm (midday) on Thursday 19 June 2025. If you have any additional needs that we should be aware of to support you with your application, please provide details to [email removed - click apply for more details].

Additional Information We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. The role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We would typically see this role as working on site about 3 days a week.