Partnerships & Product Manager

Who you are

Active England is looking for a motivated Partnerships & Product Manager looking to build out their career within the travel industry. You have impeccable attention to detail, strong creative and administrative skills and the ability to deliver accurately and on-time. You have planning and logistics down to a tee, you enjoy delivering excellent guest experiences, and have proven financial acumen.

As our Partnerships & Product Manager, you will play a vital role in managing new and existing relationships with our clients. You will have responsibility securing new and incremental bookings, enhancing partner retention, and deliver the highest level of personalized service.

Core to the success of the role will be your relationship with and support of the Commercial Director and the rest of the Active England team to drive growth in this function.

In addition, you will be tasked with supporting the development of existing active travel products tailored to both the luxury VIP market and mid-range travel market. You will work to design new, sustainable, exciting, and unique guided and self-guided active UK travel itineraries for bespoke TA, luxury and mid-range TO and OTA enquiries that showcase the best of the UK’s natural beauty through active exploration.

Who we are

Active England Tours (AET) is an active travel company providing an unrivalled premium experience for active inbound North American tourists and residents in England. AET runs a high number of beautifully curated, high-end, active tours including guided, self-guided and bespoke cycling, walking, swimming and wellbeing adventures. From our origin in the Cotswolds, we have become the premier provider of active holidays across England. We run trips in Devon, Cornwall, The Lake District, Yorkshire and Northumberland. While running our own direct tours we also work with numerous business partners within the industry, creating and operating their English active holidays. Our mission is to open up England as a destination for active travel and continue to be the go-to travel company to book and work with! We are proud to show off our incredible countryside, seaside and rich heritage.

Required skills and abilities

• A self-starter with a forward-thinking approach
• Highly organized multitasker, able to prioritize and manage competing and ever-changing deadlines in a fast-growing business
• Exceptional communication and negotiation skills
• Exceptional product knowledge of the UK
• Excellent project management and organizational skills.
• Ability to work independently and collaborate across teams.
• Passion for adventure, sustainability, and delivering unforgettable travel experiences.
• Proficient in Microsoft Office Suite and Travel Management Software
• Attention to detail and ability to manage multiple projects simultaneously.
• Excellent knowledge of the UK travel market at the luxury end and mid-range point, including knowledge of restaurants, hotels, walking, biking routes and unique experiences. We will look at applications for candidates from outside of the Travel industry.
• · Ability to build relationships and network with industry stakeholders at all levels.
• · Experience with CRM tools and sales reporting software.
• · Ability to travel as needed for meetings, conferences, and events.

Main responsibilities

• Build and maintain relationships with selected B2B partners, including TAs, TOs and OTAs.
• Manage day to day client communications
• Negotiate and finalize contracts and pricing with all selected B2B partners
• Drive sales & customer loyalty with our partners – Increase revenue and extend existing relationships by demonstrating travel expertise and delivering the highest levels of front-line service.
• Analyse client feedback and market demand to refine existing products and create tailored itineraries.
• Lead on designing new and exciting active travel products to add to Active England’s portfolio
• Enhance Active England’s existing portfolio of active travel products including walking, cycling, and cultural tours across the UK
• Stay informed on travel trends – Develop and maintain in-depth knowledge of regional travel opportunities across assigned trips and the broader trip collection while staying up to date on consumer, competitor, and market trends to optimize sales strategies.
• Ensure smooth booking transactions – Complete all related administrative tasks accurately and efficiently to finalize bookings, manage payments, and provide travellers with a seamless experience.
• Act as a brand ambassador – Promote the company’s vision, drive sales through relationship-building, and increase brand awareness by participating in tradeshows and industry events as needed.
• Align with business & revenue goals – work cross-functionally to ensure strategies and objectives directly support the company’s overall revenue and growth targets.
• Provide feedback to product and operations teams to continuously improve B2B offerings.
• Additional responsibilities – Perform other duties as required to support business objectives and sales operations.
• Conduct product presentations and meetings with B2B clients to demonstrate the value of our active travel offerings.

Company benefits

• 25 days holiday plus Bank Holidays
• Hybrid Working
• Annual appraisals and salary reviews
• Annual Bonus scheme
• Promotion & Growth development
• Equipment Hire – Includes Bicycles, Paddleboards & Walking Equipment
• Discounts with Local & Third-party vendors
• Qualifications and Personal Development Offered
• Social Events throughout the year, including away days and Team Fundraising challenges