Dishpatch

Operations & Support Internship

This role will play a crucial role in supporting our Support and Operations efforts

Dishpatch delivers the best restaurants to every home in the UK.

At Dishpatch, we believe the best chefs deserve the biggest tables: incredible food shouldn’t be confined to the lucky few that live in the city.

We’re taking food further and wider than anyone has gone before, by partnering with the most talented chefs and restaurants to deliver their food nationwide we make it possible, whether you live in Hackney or Hereford, to experience incredible restaurant food at home.

Dishpatch is backed by the world’s leading consumer and brand venture investors and we’re growing fast. Our sights are set on building a brand, product and collective that both restaurants and diners truly love.

Since we began in March 2020, we’ve partnered with the UK’s most pioneering restaurants and chefs, including the likes of Angela Hartnett, Ottolenghi, and St. JOHN, to deliver tens of thousands of meals across the country. In 2021, we’re continuing to rapidly increase the diverse range of restaurants and chefs we partner with to serve our growing community of diners.

The Role:

We’re a small team that’s grown fast - In January 2021 we had 6 employees, by September that was 36. We’ve now delivered over 100,00 meal kits, however, we need your help over the festive period to ensure we can deliver a few more.

This role will play a crucial role in supporting our Support and Operations efforts, you'll work to support our team and customers in the following way:

  • Ensuring our customers orders are planned and packed with no errors
  • Owning our corporate concierge service for the festive customers
  • Responding to and resolving customer queries

This role will offer a great opportunity to further your career in operations management, whilst initially this role will be for 2-3 months fixed term depending on your availability, there will be scope for this role to develop into a permanent position for the right candidate.

Requirements

About you

Must haves:

  • Can do attitude and positive mental attitude
  • A positive attitude to others, even when things are frustrating
  • A passion for what we do at Dishpatch

Nice-to-haves:

  • Experience working with Google Sheets/Excel
  • Experience with Shopify
  • Experience with Zendesk

You are:

You’re passionate about understanding others and what motivates them

You have a passion for and interest in restaurants and food experiences.

Benefits

Our offer

Be part of one the fastest growing startups in the UK and contribute to the future of at-home dining.

London Living Wage

33 days of holiday per year (inc. Bank Holidays)

Employer contributions to your pension plan

Trying out our favourite spots to eat with Friday team lunches

Opportunity to try new menus and take home spare boxes each week

Employee discount codes on all menus

If this sounds like something you can’t wait to get stuck into, we want to hear from you. Join us on our mission to democratise food globally, and bring the world's best chefs home.

On Diversity

Every role in the Dishpatch team is open to applications from all sections of society. We’re committed to building a culture of inclusion, belonging and connection as we work together on building something truly great. We actively encourage applications from everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, well, you.