Soil Association

Certification Officer - Health and Beauty

We are seeking a highly motivated individual to join our processing team managing the organic certification of our client.

About the opportunity

The role is focused on managing the organic certification of our clients, reviewing inspection outcomes, product information and labelling, and answering any general queries. Based in the Soil Association office in Bristol, with some travel expected to conduct account visits, accompany inspections and attend events.

About the opportunity

We are seeking a highly motivated individual to join the Processor Team. This role will be specifically working within the cosmetics sector and will see you working with businesses right across the supply chain from manufacturing, wholesaling and retail, as well as various brands. You will be handling all aspects of organic certification for a portfolio of health & beauty businesses with a diverse range of activities. This will see you managing the ongoing organic certification of these accounts as well as account management, so you will need to be able demonstrate technical understanding of the cosmetics industry and organic standards, as well as be able to build and maintain relationships.

About you

To be successful in this role you will be educated to degree level, or have equivalent experience in the cosmetics industry or a chemistry based role, be an excellent relationship builder, highly organised and have an awareness of the commercial demands on cosmetics businesses. Excellent verbal and written communication skills, computer literacy, a confident approach to service delivery and the ability to provide solutions within tight deadlines are essential. We are looking for you to demonstrate an ability to manage your own workload and to show excellent customer service skills on the phone and face to face.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

  • 27 days annual holiday increasing to 30 days with length of service plus bank holidays
  • Pension scheme with ethical investment options and employer contribution
  • Free membership of the Soil Association and discounts on organic produce
  • Volunteer days to give back to the local community or support green initiatives
  • Family friendly policies and flexible working
  • Cycle to work scheme
  • Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce.


37.5 hours per week

Fixed Term contract - 12 months



Hybrid working 2 days office based per week

Important dates

Interviews are expected to take place: 31st May 2022