At Beam, you get to do work that really matters. We’re solving the world’s toughest social problems. And we’re growing fast 🚀
It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and pay highly competitively.
You’ll be joining a company that’s having a huge impact on people’s lives with a culture where you can be yourself, have fun and progress rapidly.
About the role
We’re looking for a Client Success Coordinator to join the Beam Recruit team. Beam Recruit is a startup within a startup: partnering with values-driven employers who want to diversify their workforce, and hire from an exciting talent pool of disadvantaged candidates.
We’re already working with a stellar list of household names and scale-up tech companies who hire from Beam. Your job is to help us to deliver excellent client service - allowing us to create even more life-changing impact this year and beyond.
Acting as the first line of support for our employer partners, responding to queries and redirecting messages to appropriate members of the team
Managing a small portfolio of your own employer partners and supporting our Partnerships Managers on larger accounts and pitches - developing the skills for your future career
- Supporting the client success team with day-to-day internal operational processes such as:
updating our candidate management system
managing internal reporting
sending candidate applications to employer partners
scheduling assessment days and training sessions for our candidates
coordinating - and occasionally running - events and webinars, for our candidates and our employer partners
monitoring candidate engagement at our training events, and working with the team to continually iterate and improve our processes
Proactively spotting problems (we’re a startup, so there are always things to fix and improve!) and bringing smart, simple solutions
Excited to support an ever-growing team to achieve our collective goals
Super responsive, with incredible attention to detail and the ability to execute across multiple projects simultaneously
Keen to develop your Google Sheet / Excel skills
A proactive self-starter who enjoys working with others to make things happen
Deeply passionate about helping change lives, gaining real satisfaction in seeing our service improve incrementally
>1 years experience in an client or customer-facing role in a startup, recruitment agency, B2B scale-up or professional or financial services
Excellent communication and interpersonal skills - you're excited to work with multiple stakeholders
Great organisational skills with strong attention to detail
Comfortable working with spreadsheets and data
A passion for ethical recruitment and diversity and inclusion
We’re a team of over 50 working from our beautiful coworking space in Moorgate and from home. We’ve picked up an armful of awards for our work (including one from the Queen!) and we’re one of the 10 hottest startups in London, according to WIRED magazine. We’re also proud to be rated a top company to work for by Escape the City, Tempo and The Dots.
We’re committed to hiring diversely and inclusively. You don’t need a degree to work here and we love to hear from ethnic minority candidates and/or those who’ve experienced social disadvantage. 63% of people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team.
Salary of £20-30k based on experience – highly competitive in the tech for good and social enterprise space
EMI-qualifying share options
Annual company retreat
New laptop – choose between a MacBook Air or PC
£500 personal development budget
Regular team talks from leading UK tech entrepreneurs
Hundreds of perks, discounts and freebies from Perkbox
Free subscription to Calm meditation app
Discounted bike and accessories with Cyclescheme
Unlimited holiday (we recommend ~25 days + Bank Holidays per year)
Hybrid working from our Moorgate office and home
We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you.
30-minute video call with your manager to be
Timed practical test, giving you a better sense of the role
3 interviews to meet the wider team and our CEO Alex
Start your journey to a more impactful career today. We're excited to hear from you.