Unseen UK

Helpline Data Manager (Modern Slavery & Exploitation Helpline)

We are looking for an experienced Data Manager to oversee the Modern Slavery & Exploitation Helpline data programme, which entails monitoring, collating and analysing helpline data, ensuring it is accurate and effectively used in high-impact reports.

Unseen UK is a leading organisation in the fight against modern slavery and exploitation, in the UK and beyond. After a recent review of our fundraising and outreach programmes, and armed with a new CRM database, website and brand, we’re ready to step up the fight to tackle these ills at the very heart of our society.

The Modern Slavery & Exploitation Helpline reached its five year anniversary in 2021 and is moving from strength to strength. The Helpline provides a safe, free, confidential, 24-hour, multi-lingual contact point for victims to access services, offers technical assistance to a wide range of professionals, and supports members of the community and the public to report suspected incidents of modern slavery. The helpline also acts as a central data hub and resource centre for stakeholders in the anti-slavery field to access data, training, tools, and good practice.

We are looking for an experienced Data Manager to oversee the Helpline data programme. The Helpline Data Manager will be responsible for ensuring that Helpline data is maximized across the sector to provide a timely, credible, high-impact evidence base for responses to modern slavery and policies.

The Data Manager will lead and grow the data programme and ensure effective publications and outputs of Helpline data are appropriately tailored and contextualized, accessible and useful to the sector.

The role will be responsible for maintaining evolving data standards, progressing and administering the Helpline’s data model, ensuring data quality and training for accurate data input, producing high-impact data insights and reports, presenting and interpreting Helpline data to external stakeholders, protecting sensitive data, and supporting the effective operation of the helpline through establishing and maintaining strong data protocols and information and privacy requirements.

At other organisations, this role may be known as Senior Data Analyst, Data Supervisor, Senior Data Officer.

We offer a friendly, supportive work environment, generous staff wellbeing and training programme, and flexible hybrid working.

Please note, this post is subject to satisfactory references, an Enhanced DBS check and a 6-month probationary period.

The start date for this role is expected to be ASAP, following completion of pre-employment checks.

For more information and a full job description, please see the job pack which can be found on our website: https://www.unseenuk.org/job-adverts/helpline-data-manager/

To apply:

  1. Please complete the application form for this role: https://forms.office.com/r/QST1Hipqse
  2. Please send a copy of your CV to jobs@unseenuk.org with reference to the job title.
  3. In order to apply for this role, you must have the right to work in the UK.

The deadline for applications is midnight 13 July and interviews will be held week commencing 18 July.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community we serve including those with lived experience of modern slavery, those with diverse backgrounds, cultures, and religion, people of colour, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs@unseenuk.org.