Are you a highly organised project manager with a killer eye for detail? Do you have professional experience and up-to-date knowledge of the mental health challenges facing young people who have experienced trauma? Are you a skilled facilitator with top notch communication skills, able to engage people and maximise learning? We’re looking for a talented Programme Manager to join our small but mighty team!
- To manage, monitor and deliver Advantaged Thinking programmes, products and resources that provide genuine value and lasting impact for our network of Foyers (youth homelessness projects) and their young people.
- To create and develop effective new programmes that answer a need or ambition of the network and/or young people.
- To effectively manage and deliver large national programmes and smaller initiatives to a high standard, on time, within budget, and maximising the positive impact on Foyer staff and young people.
- Utilise your professional knowledge/experience of mental health and complex needs to create new materials, resources and training that build capacity and resilience of Foyer staff to meet the needs of young people who have faced the most challenging circumstances.
Duties & Accountabilities
Programmes and Innovation:
Design and delivery
- Work alongside the Head of Programmes and Network to design and deliver effective programmes for young people and staff from the Foyer network in line with our strategic aims.
- Collect insights into and aspirations of young people and staff from the Foyer network to ensure our ‘programme offer’ adds genuine value and is relevant to the current needs and wants.
- Use your professional knowledge and experience of mental health and complex needs to positively influence programme design and delivery, ensuring the accuracy, relevancy and up-to-date nature of the information and practices.
- Facilitate engaging and effective workshops and training sessions with our network and young people as part of our programmes.
- Co-create and co-deliver key elements of programmes with young people where it is appropriate and meaningful to do so, in line with our strategy.
- Build positive working relationships with external peer organisations who are co-running programmes.
- Build and maintain positive relationships with our funders, reporting to them in a timely manner and sharing our learnings openly.
- Lead on the project management and logistics of specific national programmes including related administration, eg dates, travel, venues etc.
- Manage the dissemination of small grants to young people.
- Work with the Head of Programmes and Network to manage and monitor the budget for each programme.
Learning and impact
- Design and implement effective outcome and impact monitoring tools for the key programmes and initiatives, working with the Foyers to build insights on the effectiveness of the programmes.
- Manage and convene learning cohorts for key programmes to deepen the learning and maximise benefit for the people engaged in the offer.
- Develop, design and disseminate new Advantaged Thinking learning materials to cascade the benefits and learnings from our programmes to all members of our network and the wider sector.
- Work with the Head of Programmes and Network to identify opportunities for new programmes in line with our strategic aims and the goals and aspirations of the network.
- Contribute to building and maintaining key relationships with service level staff and young people in the network, as well as other relevant stakeholders.
- Use your local-level relationships to spot opportunities for growth and product sales, liaising with our Director of Development and Partnerships to follow up leads.
- Foster a culture of high aspiration within and beyond the Foyer network, and support the development of staff working with young people.
- From time to time, attend and support the delivery of network events, training and Foyer visits to deepen your working knowledge and relationships with Foyers and young people across the entirety of our network.
- Influence the organisation’s strategic direction using the learning from day-to-day interactions with our network.
- To apply the Foyer Federation’s policies and procedures and ensure compliance with relevant obligations, including Safeguarding, Health and Safety, Data Protection and Equal Opportunities.
- To ensure your own continuing professional development by undergoing training and other activities.
- To undertake any other duties as may be reasonably required.
This job description may be amended from time to time, as the needs of the organisation require.
Experience and Skills:
- Experience in building, nurturing and managing complex relationships both with youth work and/or housing professionals and young people.
- Demonstrable expertise in all of the following areas:
- Project management
- Programme delivery including training and facilitation
- Building positive relationships
- Learning and outcome management.
- Recent professional experience and knowledge of the mental health issues that impact young people.
- Experience of securing buy-in and engagement in programmes and events involving young people and practitioners.
- Evidence of using an Advantaged Thinking or another asset based approach to innovate in a professional, voluntary or personal capacity.
- Experience of communicating with and influencing practitioners, managers, commissioners, statutory agencies and other stakeholders involved in developing and delivering young people’s services.
- Demonstrable insight into the future potential and needs of different groups of young people who are unable to live at home, the services that work with them, and the opportunities to create Advantaged Thinking solutions.
- Capable of using various technology platforms (e.g. Microsoft, Apple products, Zoom, Google suite) and other communications tools and approaches including Social Media platforms.
Attitudes and Behaviours:
- A proactive and determined team player with a can-do attitude who enjoys working collaboratively, drawing on, facilitating and supporting the talents of others across different functions.
- Exceptional planning and organisational skills, able to work under pressure and prioritise competing tasks to meet deadlines, with a flexible approachto meeting the changing demands of project activity.
- A keen eye for detail and accuracy. Able to distil and communicate the key information and learnings to a wide range of audiences in a concise manner.
- Clear and personable communicator and relationship-builder, both orally and written. Empathetic with good listening skills – able to understand the different needs and perspectives of others and to influence a range of audiences.
- Applies Advantaged Thinking in practice, communicating it with others and spotting and developing potential Advantaged Thinkers.
- An individual who lives the values of the organisation personally and has a strong commitment to the Foyer Federation’s mission and purpose with an active interest in developing innovative solutions and more effective investment in young people.
- Collaborative and flexible approach, able to listen, engage and demonstrate tact and diplomacy
- Building and maintaining relationships
- Programme delivery and project management
- Detail-driven and organised
- Creative and savvy thinker
- Communicating and influencing
- Proactive and determined
The role is remote/work from home, with access to co-working spaces in London, Manchester and Reading. There is some travel required for events, visiting Foyers and facilitating sessions as part of the programmes we run.