Communications & Content Manager

Join ZOE as they are looking for a Communications & Content Manager

We Are Redefining How People Approach Their Health

Combining scientific research and cutting-edge AI to unlock the power of science for every body, our vision is a world where everyone takes control over their health by understanding their unique biology. We are the team behind the COVID Symptom Study app with over 4.5+ million users and our expertise in engineering, data science, biology, and nutrition science has led to multiple break-through papers in leading scientific journals.

A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe! Together, we can improve human health and touch millions of lives.

We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about the delivery of great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions and the wellbeing of our teammates and the people around us is a top priority.

We’re looking for a dynamic individual to join our award-winning team as we continue the transformation of our innovative COVID-19 study into a powerful health & lifestyle community science tool- The ZOE Health Study.

Leading the communication and content strategy for the Study, the Strategist will create a plan to guide millions of people through this evolution and drive their continued contribution to scientific research with ZOE, focusing on channels such as our website, social media, email, press, and app.

This role will report to the Head of the ZOE Health Study and work closely with other marketing team members, product and design, data science, engineering, and some of the world’s top scientists, including Professor Tim Spector.

** Due to the nature of this role, we are only accepting UK based applications **

What you will be doing

Create a best-in-class communications and content strategy across multimedia channels (e.g. blogs, videos, social media) for the ZOE Health Study that motivates our contributors to continue to log their health in our app and advance human health science with us Own the ZOE Health Study’s editorial calendar, overseeing production process, as well as editing weekly blog and email contentDemonstrate thought leadership through strong contributions to strategic discussions with other leaders within the ZOE Health Study team Collaborate on cross-functional projects with team-mates in Product, Design, Engineering, and ScienceTrack communications and content performance, and report performance cross-functionally to key stakeholders  Manage a direct report, as well as freelance staff

About you:

You have substantial experience in direct-to-consumer brand, marketing, or content strategy roles You have experience in an early stage technology startup and genuinely enjoy operating in a high growth environment. Ideally, this will have been in the science / health tech industry, however we are open to consider other industries   You will have previous line management experience and are comfortable leading, motivating and developing a direct report You have a strong track record of strategy expertise in web- and product-based content, with some channel ownership experience across one or more of the following: SEO, CRM, Social and Web.  You are a succinct and focused communicator You are a dynamic thinker, self-starter, and doer who thrives when executing at pace. You are analytical and can propose business cases for your ideas and assess the ROI of your work You thrive on conceiving new, creative solutions to challenging customer / business problems using content / comms tools You have a passion for making the world healthier through the power of content

Listed above is a snapshot of the experience, skills and attributes we think would come handy for the success in this role. Don’t worry if you don’t tick all the boxes, especially on the skills / experience front, we are happy to upskill where required.

What you can expect from us

Aside from ensuring the industry-benchmark compensation package and providing you with all the hardware and software you need, we have worked hard for our list of benefits to be focused on things that matter to our team members most. 

- Remote-first - work from home, pop into our London/Boston offices, or work within the EU; you have flexibility to choose your own place of work and work flexibly

- Stock options -  we want everyone to be rewarded for contribution to our growth 

- Paid time-off - on top of any national / bank holidays, you get 28 days off (25 plus 1 life-event and 2 company-wide reset days) 

- Enhanced parental leave - adding on to the statutory offering, we know how important it is to be supportive at times that matter

- Private healthcare and life assurance - flexible options to choose what fits 

- Health and wellbeing - Employee Assistance Program, Cycle to Work and more 

- Pension - paying monthly and offering flexibility to top your pension up 

- Allocated social, WFH and Growth (L&D) budgets 

- Plenty of learning and social opportunities 

We continue to build a benefits package that invests in our team members’ long-term personal and professional growth and wellbeing, adding to this list as it evolves.

Equal opportunities

We believe that having a truly diverse team where everyone can be their authentic self is the key to our success and we are committed to improving the tech industry for the better. We are passionate about equal opportunities and encourage candidates from any underrepresented backgrounds to apply. We don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

While this position is advertised as full-time, we can be flexible on the specific arrangements and would be happy to discuss part-time, job-share or other flexible arrangements, if required.