Arbor Education

Software Trainer

Join Arbor Education as they are looking for a Software Trainer

About us

At Arbor, we’re on a mission to transform the way schools work for the better.

You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.

We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.

We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.

Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.

About the role

Our Training team are dedicated experts, guiding our schools through remote and onsite sessions, setting them up for success using Arbor and Scholarpack’s Management Information Systems (MIS).

In this role you will work with key school staff to ensure successful use of the platforms by delivering informative and engaging training sessions. This role will have a focus on primary and secondary schools to help them be successful with modules such as attendance, payments, behaviour and assessments.

If you love presenting to a variety of groups on multiple MIS topics to a range of educational stakeholders then this could be the role for you!

Core responsibilities

  • Delivering remote web-based and in-person training to our schools and MATs and their stakeholders.

  • Engaging your audience by understanding their requirements and tailoring your sessions to the end users.

  • Selling the benefits of the Arbor and Scholarpack’s MIS platform modules bespoke to the customer.

  • Having an in-depth understanding of Arbor and Scholarpack’s functionality, features, best practice and being able to articulate these to customers to help them get the most out of their use of their MIS.

  • Understanding your end users, how they use the product and how to set them up for success with long term use of the product.

  • Excellent organisational skills - you will be juggling a range of schools, training sessions and in different locations.

  • Keeping up to date with a fast paced product, including updates, changes to legislation and adapting to new processes as we scale.

  • To own the training materials and keep these relevant including designing training course content.

  • Ability to self-reflect, feeding back to relevant members of the team internally an overview of the session and any outstanding actions to ensure the customer receives a well rounded experience.

  • Willing to travel to national client sites.

About you

  • Experience delivering engaging training with proven success of increasing uptake and usage with a product.

  • Driving licence required

  • Ability to understand and articulate technology to a range of individuals, including non-technical users

  • Excellent presentation and communication skills are essential.

  • Have a positive approach to learning new things, troubleshoot potential issues and help provide solutions.

  • Relevant background in the education sector. We are looking for people who are familiar with the terminology, processes within a school and can hit the ground running.

  • Friendly, eager to get stuck in and always willing to help.

  • Good sense of humour and able to inspire others.

  • We are looking for someone who has initiative and isn’t afraid of a challenge!

  • Desirable: having used an MIS system before

What we offer

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

  • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!

  • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas

  • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay

  • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!

  • Access to services such as Calm, Bippit (financial wellbeing coaching) and Health Assured (Employee assistance programme)

  • All of our roles champion flexible working and we are happy to discuss what this means to you!

  • Social committees that plan team, office and company wide events to bring people together and celebrate success

  • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)

  • Volunteer with a charity of your choice for a day each year

  • Dog friendly offices!

Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email:

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

If you need any adjustments to be made to support you through the recruitment process, let us know at

Please note: We are unable to provide visa sponsorship at this time.