Entrepreneur First

Global Operations Associate

Join Entrepreneur First as they are looking for a Global Operations Associate

London-based (80% remote)

Start: ASAP

One-year contract, full-time role

Entry OR Associate level (depending on experience)

Entrepreneur First: where the world’s most ambitious come to build

Entrepreneur First is the best place in the world to find your co-founder and build a startup from scratch. Every six months, we bring together and fund high-potential individuals to help them meet their co-founder, develop an idea and raise money from leading investors - as fast as possible. We call this Talent Investing.  See how it works here.

The companies built at EF are now worth over $10bn. They include Tractable (a computer vision unicorn), Cleo, Omnipresent, Aztec, Airbank, Transcelestial and many more*. The portfolio is fast growing, with its companies having increased in value by more than 70% in the past year.

EF is funded and backed by some of the world's best tech founders and company builders, including Patrick and John Collison (Stripe); Reid Hoffman (LinkedIn), Tom Blomfield (GoCardless and Monzo), Sara Clemens (Pandora and Twitch); Nat Friedman (GitHub); and Matt Mullenweg (Wordpress).

Having raised our Series C round of investment at the end of last year, we are well-capitalised out to 2026, and have ambitious plans to further scale our impact over the coming years.

Join the global team powering EF's operations and tooling

EF is a people-powered business, and our people rely on technology to excel in their roles. Our Talent Teams need a CRM and Applicant Tracking System to manage relationships with founders-in-the-making. Our Programme Teams need tooling to ensure our cohort is accessing the support, advice and network they need to build world-class companies. Our Funding Managers need tools to manage our global investor network and give them access to our companies. Our global teams rely on software to manage investments, access EF’s full arsenal of data and manage our portfolio.

You’ll be a key player in driving that whole system forward. This is a unique opportunity to manage and maximise the technology stack that powers EF’s operations. It is a global role working closely with external providers as well as colleagues from Finance, People, Compliance and our 4 sites around the world.

We’re looking for a tech natural, who is passionate about leveraging software to achieve operational excellence and has a strong commercial instinct.

You will:

Be the point person internally and externally for the software that underpins EF's operations and product delivery, globally Be the internal expert of EF's data and systems security, managing our third-party providers to protect EF from cyber attacks, insider threats and disaster Manage a software budget of £500K+ including spotting opportunities or gaps where software could help and lead the procurement process end-to-end Plan and drive implementation of any new tools, driving internal adoption and maximizing user success Manage our third-party provider for IT management, driving operational excellence Run an annual strategic review of EF’s software, hardware and security services and stack Identify and deliver transformation projects that professionalise how EF uses and manages technology, working cross-functionally with our Compliance, Finance and People teams

When it comes to practical skills, we are looking for someone with:

A solid understanding of software management and hardware systems Expertise in information technology security, or a strong willingness to upskill Expertise in implementing, configuring, and testing software solutions Experience sourcing and managing external providers and tools Experience working cross-functionally or with diverse stakeholders to assess tooling requirements and deliver solutions Passionate about helping fast-paced startups achieve operational excellence without compromising on the speed

EF is an ambitious and fast-paced company. As such, the ideal candidate will also: be a highly motivated self-starter who craves autonomy but truly thrives when their work plugs into a team effort to achieve big goalsbe a natural collaborator, who loves building relationships and working cross-functionallyhave a sense of urgency and impatience to improve thingshave a strong belief in the power of software to transform how individuals and organisations performbe self-motivated with a strong preference for learning by doing

Remuneration, benefits

A competitive salaryThe opportunity to supercharge your learning by working with a talented, ambitious and diverse global teamA workspace where you’ll get to meet founders creating globally impactful tech businesses23 days holiday, plus around two-week office shut-down over Christmas and New Year£400 Learning & Development allowance to purchase any product or service that will contribute to your personal or professional development;£400 wellness allowance to spend on things enhancing your health and wellbeing, e.g. gym membership, yoga classes, Vitality, subscription to Headspace etc;Enhanced maternity and paternity pay, plus broader leave policies. We care about our team and enabling the right balance between home and working life.

EF champions diversity and is committed to creating an inclusive environment in which a wide variety of backgrounds thrive. We do not tolerate discrimination of any nature including but not limited to discriminating on the basis of race, colour, religion, culture, nationality, gender, gender identity or expression, pregnancy, sexual orientation, age, disability, or marital status.