Senior Engineering Manager - Growth & Scaling

Join ZOE as they are looking for a Senior Engineering Manager - Growth & Scaling

We are redefining how people approach their health

ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions. 

Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US, and with a waitlist of more than 250,000 in the UK, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.

We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. . Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.

A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.

We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.

Check out what life is like for our Engineers at our ZOE Engineering page

About the team

Our Growth & Payment team, and OPS Scaling team build software solutions to guide potential customers from initial curiosity about ZOE and their health, all the way to purchase, by offering them insights on the science behind our products, and the way it can change their lives. We then ensure that our consumers can experience seamless service and enjoy their ZOE experience. We handle all the logistics aspects of the physical parts of our products (logistics, shipping, returns, inventory management, exception management and more).

About the role

We are looking for a leader to take ownership of this area and encourage sustainable delivery at pace. You will partner with engineers, product managers and product designers to deliver great customer impact, enable our aggressive scaling plan and make ZOE a great place to work.

You'll be...

Leading a growing group of 15+ engineers, split in 2 teams, with one engineering manager each Coaching, mentoring and developing high-performing engineers and teams. Ensuring high psychological safety Partnering with our product and data science teams to establish the roadmap and achieve sustainable throughput while iterating fast Challenging engineers on system design, scope or sequencing to deliver faster while decreasing the technical debt. You are not afraid to dive into a very technical conversation Actively tackling any bottleneck in the system, wherever they are. You will get your hands dirty and help wherever is needed. We are looking for builders. Contributing to the evolution of our architecture, tools and processes Partnering with other engineering managers on cross cutting initiatives like hiring or onboarding

We think you'll be a great fit if you are...

Proven and reputable  experience in software engineering. While this role is not hands-on, you still consider yourself a software engineer at heart and are not afraid to get your hands dirty Are passionate about  leading a distributed full-stack team, in a fast pace environment. You have managed 15+ reports before, preferably more Are someone taking ownership and comfortable with ambiguity. You provide clarity and make things happen Has an appetite to understand the business in depth and work closely with our internal and external partners to test and release new ideas fast.  Have a data-driven mindset. You challenge teams to measure impact and demonstrate added value Have great communication skills. Both verbal and in writing

We will also appreciate...

An incredible growth mindset. You read books, watch talks, listen to podcasts and are never afraid to try new things Experience building internal tools Experience with data warehouses and reporting

Our interview process...

Intro to ZOE with a Talent Partner VP of Engineering intro (30mins) We will ask you to teach us something technical asynchronously (text or video) to assess your ability to go in-depth and communicate Tech (knowledge questions, system design) and behavioural interviews (3h) Final interview with our VP of Engineering (45mins)

Check out what life is like for our Engineers at our ZOE Engineering page

This isn't for you if:

💔 Our mission to help people live healthier lives doesn’t excite you.

💔 You aren’t comfortable with ambiguity, or thinking from first principles.

💔 You don’t enjoy working in a fast paced environment.

💔 You aren’t happy taking an MVP approach and doing what’s good enough for now

Why you’ll love it here

Discover our values and our career page to find out more.

⭐ You'll be energised by testimonials of members who had life-changing experiences

⭐ You’ll be surrounded by the most friendly, supportive colleagues you can imagine. We have assembled the sharpest minds from diverse backgrounds

⭐ As we grow, so will you! ZOE’s fast-paced, challenging environment offers you great opportunities for professional development, supported by a yearly growth budget ($200 no question asked budget and up to $1,000 with your manager's approval).

⭐ We embraced flexible and distributed working and keep everyone informed through our transparent culture. You will be in complete control of your work environment. We have an office open to you, but you are never required to use it. You can choose whether to come in and meet colleagues face to face, or be fully remote

⭐ Switching off is important! At ZOE, we understand that to do your best work, you also need to be able to relax and connect with your colleagues. Enjoy our fun virtual and face-to-face social events, supported by a $70/month social budget

What we can offer you: 

- Stock options for all employees, be rewarded long-term, for your contribution to our growth 

- Remote first - Work from home, our London/Boston offices, or within the EU. Get yourself set up comfortably at home with a WFH equipment budget

- 28 days annual leave - 25 days as standard (20 in the US), 2 company reset days for us all to reset and recharge, and 1 Life Event day per year to use on the day that means most to you

- Pension plan - We’ll contribute to your pension plan, and you can top up what you like

- Enhanced parental leave scheme 

- Private healthcare and life assurance packages (401k in the US)

- Health and wellbeing packages- including Employee Assistance Program and Cycle to work schemes 

- Allocated monthly social budget