Business Development Manager

We're decent packaging, we make packaging from plants - yep, plants. We've sprung from the antipodes of New Zealand, where over the past nine years, just like our products we've worked from the ground up.

Since 2019, we've been providing hospitality businesses in the UK with sustainable plant-based solutions and alternatives to petrochemical-based packaging and work towards a circular economy.

We're about to embark on an exciting journey of further global expansion so, we're on the hunt for someone to join the team in London who enjoys cafe hopping (and nurturing/growing our hospitality accounts!)

The ideal candidate?

We're looking for an energetic, enthusiastic and results-driven Business Development Manager to look after our customers located in London. Our BDM’s are the front-line business drivers at decent packaging. They exhibit a keen knowledge of our product, services, and company. Above all, our BDM's are strong communicators who are able to understand the needs of their clients, build long-lasting relationships with these clients and build a solid network for sales. Above all, we want someone who has a keen interest in growing sustainability and our brand within the hospitality industry. If this sounds like you, read on!

Responsibilities:

• Focus on achieving and exceeding individual sales goals.
• Maximise sales through excellent customer service, product knowledge, and understanding of our customer's and potential customers' businesses.
• Proactively utilise Pipedrive (CRM) to record and maintain client information and preferences to drive your business.
• Develop a deep knowledge and understanding of Decent Packaging’s products and brand.
• Phone and email outreach to both established and developing clients to communicate updates, events, and follow-ups.
• Provide outstanding customer service at all times wowing our customers.
• Provide timely and accurate responses and follow-up with all sales leads.
• Daily planning to maximise sales activities.
• Achieve monthly, quarterly and annual personal and team sales goals.

Requirements:

• Solid history of meeting and exceeding sales goals.
• Self-motivated and driven individual - not satisfied with the status quo.
• Proactive. Ability to work and motivate yourself independently while also working collaboratively.
• Experience with lead qualification and objection handling.
• Time and sales pipeline management.
• Fluent in English.
• Interest in the coffee and hospitality industry is a plus.
• The ability to be creative and think on your feet.

Perks/Benefits:

• Competitive salary: £28-32k Base + typical £5-15k bonus commission structure (uncapped)
• 25 days of holiday
• 4-day work week
• Flexible hybrid working (London, Shoreditch, office min. 2 days a week)
• Access to CODE Hospitality discounts
• Quarterly team socials plus plenty of industry events

Apply for this role by sending your CV to [email removed - click apply for more details]

We’re customer obsessed at Decent Packaging starting with the customer and working backwards. Our job is to make our customers' lives easy. We keep it simple, by remembering the magic is in simplicity and simplicity should be echoed in every part of the business. We prioritise design, making the ordinary extraordinary. We take ownership no matter our role and act as leaders not waiting to be told what to do. We hire and develop the best, hiring for attitude and training for skill. We believe that inside every one of us is more potential than we could imagine and our goal is to help each other to unlock that potential by pursuing growth and learning. We care about our people too, and have implemented a 4-day week to create happier, rested, enriched and therefore more efficient and productive team members. A win-win all round really.

https://decentpackaging.co.uk/blogs/%D1%81areers/business-development-manager-london-2