Join TED, the world's leading platform for spreading ideas, as a Communications Coordinator to enhance attendees' experiences and contribute to our mission.
Overview
£22 - £28
Vancouver, BC, Canada
Expires at anytime
Organisation Summary
Join TED, a globally recognized organization dedicated to spreading ideas that drive curiosity, possibility, and impact. TED celebrates the pursuit of knowledge and attracts individuals from all disciplines and cultures seeking to deepen their understanding of the world.
Role Summary
- Support event communication processes including email campaigns and data management
- Offer expert customer service and create a seamless experience at TED events
- Collaborate with the Conference Team to create successful events that enhance attendee experience
Role Requirements
- Preferably a degree or diploma in communications, marketing or related experience
- Proven communication and copywriting skills
- Customer support experience, both in-person and online
- Strong project management skills with the ability to manage multiple projects and deadlines
- Must be tech-savvy with experience in using MailChimp and database handling skills
- Experience with Zendesk or similar ticketing software is advantageous
Application Process Details
- Apply online with a resume and cover letter
Company Description TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community.
The Role The Communications Coordinator will support event communications including email campaigns, data and list management, expert customer service and creating a seamless experience at TED events. As a member of the Conference Team, you’ll collaborate to create successful events that help to enhance the attendee experience while contributing to our mission. You’re highly efficient and organized, enjoy troubleshooting and are comfortable managing shifting priorities. This is a 5 month engagement from January 2026 to the end of May 2026 with a possibility of extension.
Job Requirements Degree (preferred) or diploma in communications, marketing or similar experience. Proven communication and copywriting skills; refining content for clarity and brand voice, ability to translate complex information into clear messaging. Customer support or similar experience, both in-person and online, required. Strong project management skills; ability to juggle multiple projects with competing deadlines and re-prioritize as needed. Meticulous attention to detail. Tech-savvy, fast learner of new tools. Strong team player with the ability to communicate effectively. Experience using MailChimp or similar email campaign software. Experience using Zendesk or similar ticketing software is a plus. Experience working with databases to manage customer records and knowledge of Airtable / Google applications.
Benefits TED Conferences LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume and cover letter.