Order Coordinator

WHY OATLY? Across the world people’s consumption habits and diets are evolving to be more plant-based. Enter Oatly, the #1 oat based dairy alternative producer in the world with products spanning multiple categories. We’re determined on being part of the discussion on the long-term future of the food and beverage industry. To keep this movement going, we need more brilliant minds to come work with us to keep the momentum going and the Oatly flowing. Our sole purpose as a company is to make it easy for people to turn what they eat and drink into personal moments of healthy joy without recklessly taxing the planet’s resources in the process. Sustainability, nutritional health and trust are at the heart of what we do. We are building a culture that constantly upgrades each other so we can upgrade the planet. This is a company that shows great respect and a fearless approach to make positive change. Does this feel exciting? Well, this is where you come in.

WHAT´S IN IT FOR YOU? Are you structured and enjoy solving problems? Here's your chance to contribute to making the world a better place! At Oatly, we're all about fostering a customer-centric focus and driving positive change in the food industry. Plus, you'll have the opportunity to develop your skills and have fun along the way! You will be working in one of Sweden's finest offices, located in the attractive Västra Hamnen area in central Malmö, within walking distance to public transportation. There may be opportunities for hybrid work. The summer job period runs from the beginning of June to the end of August 2026.

WHAT WILL YOU DO Your primary responsibility will be to ensure that our customers receive their Oatsome products seamlessly. In this role, you'll play a valuable role in managing customer orders and working closely with key stakeholders to make sure everything runs smoothly. If you're organized, eager to learn, and excited about starting your career in a dynamic environment, this is the perfect opportunity for you to shine! Here’s what you can expect in the day-to-day: Be responsible for order management, ensuring that our customers receive their orders on time, in the right amount to the right place and with an all-time high service. Keeping in daily contact with customers regarding the status of their orders to ensure smooth communication. Having close collaboration with internal stakeholders in the Supply Chain such as Planning, Logistics, Quality and Sales, but also finance. Keeping track of stock balances and having daily contact with 3PL. Handling customer complaints and processing claims and credit notes. This is a temporary position – and it's a great chance to learn and grow. Oatly is still expanding, so being adaptable and comfortable with change in a high-paced environment will help you gain valuable experience in this role.

DOES THIS SOUND LIKE YOU? You’ve read about the role, and now your imagination is flying at full speed. Here are the qualities we’re looking for… do you recognize them in yourself? You have a keen interest in Supply Chain Operations, Customer Service, or Order Administration. You’re comfortable with technology and have some familiarity with ERP systems – preferably Dynamics D365. You know your way around MS Office and have solid Excel skills. Most importantly, we place the greatest value on personal characteristics such as being organized, adaptable, and a great team player. You must be able to communicate effectively in English, both verbally and in writing. It's a plus if you know another European language besides English, but it's not a requirement. If this sounds like you, we'd love to hear from you!