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Join the dynamic team at TED Conferences and contribute to their mission of spreading impactful ideas worldwide
Overview
Salary
£22 - £28
Location
Vancouver, BC, Canada
Expires
Expires at anytime
Organisation Summary
TED is a platform that shares transformative ideas from diverse fields. The organization embraces curiosity, knowledge pursuit and wonder to catalyze impact and inspire imagination. Join us if you crave for deeper world understanding and wish to be part of a culturally diverse team stimulating change in communities around the globe.
Role Summary
- Support event communications through email campaigns and data management.
- Deliver exceptional customer service.
- Contribute to creating seamless experiences at TED events.
- Participate in team collaborations to successfully execute events.
- Adapt to shifting priorities in a highly efficient and organized manner.
Role Requirements
- Preference for degree (or diploma) holders in communications or marketing.
- Proven skill set in communication, copywriting, customer support and project management.
- Meticulous attention to detail and adaptability to learning new tools quickly.
- Experience in using MailChimp, Zendesk and familiarity with Airtable / Google applications are a plus.
Company Description TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome people from every discipline and culture who seek a deeper understanding of the world and connection with others, and we invite everyone to engage with ideas and activate them in your community.
The Role The Communications Coordinator will support event communications including email campaigns, data and list management, expert customer service and creating a seamless experience at TED events. As a member of the Conference Team, you’ll collaborate to create successful events that help to enhance the attendee experience while contributing to our mission. You’re highly efficient and organized, enjoy troubleshooting and are comfortable managing shifting priorities. This is a 5 month engagement from January 2026 to the end of May 2026 with a possibility of extension.
Job Requirements Degree (preferred) or diploma in communications, marketing or similar experience. Proven communication and copywriting skills; refining content for clarity and brand voice, ability to translate complex information into clear messaging. Customer support or similar experience, both in-person and online, required. Strong project management skills; ability to juggle multiple projects with competing deadlines and re-prioritize as needed. Meticulous attention to detail. Tech-savvy, fast learner of new tools. Strong team player with the ability to communicate effectively. Experience using MailChimp or similar email campaign software. Experience using Zendesk or similar ticketing software is a plus. Experience working with databases to manage customer records and knowledge of Airtable / Google applications.
Benefits TED Conferences LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
