Logistics Operations Manager

Your impact

Owning the relationship between Otrium and our NL fulfilment provider, you will be responsible for developing innovative service solutions, deploying process improvements and partnering our service providers to raise standards in terms of service, sustainability and cost in an ever changing and high growth environment.

Your responsibilities

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• Oversight of the largest fulfilment operation servicing 75% of all Otrium customers  
  
• KPIs covering service, cost and quality 
  
• Operational insight at each stage of projects to be deployed in NL  
  
• Approval and optimisation of all discretionary spend undertaken on site on behalf of Otrium
  
• Ownership of network / business  improvement initiatives deployed in NL  
  

You ... 

You are likely to be a leadership or change/project role within a fulfilment operations environment with a track record of improving teams and processes under direct leadership. You are able to translate improvement theory into practice by taking a hands on, action orientated approach to solving problems.  Previous experience and skills will include the following;

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• Direct leadership of a fulfilment operation or significant department within a larger operation
  
• Ownership of metrics impacting service, quality and cost
  
• Project management of improvement initiatives
  
• Highly numerate and skilled at managing and manipulating data
  
• Operational planning and ideally working with third party  
  

The role is based primarily in Almelo, Netherlands and the successful candidate will be commutable to the fulfilment location