Operations Manager

Are you a recent graduate looking to kickstart your career in a dynamic and meaningful way? Do you have a passion for making a positive impact and a keen interest in the education sector? If so, we have the perfect opportunity for you!

Our rapidly growing nursery start-up is looking for an ambitious and driven Operations Associate to join our team. As an entry-level position, this role is perfect for someone looking to gain hands-on experience in all aspects of running a successful business.

As an Operations Associate, you will have the opportunity to be involved in everything from branding and marketing to accounts and operations. No job will be too small for you, as you take on a wide range of tasks and responsibilities to help drive the success of our company. But this isn't just any job - it's an opportunity to make a real difference in the lives of young children. Our focus is on providing high-quality education and care to help set up the next generation for success. In this role, you will have the opportunity to use your skills and expertise to make a meaningful impact on the education sector.

You will be given the autonomy to develop and implement innovative strategies to improve our operations and drive efficiency and you will be a key member of our leadership team, working closely with our founders and senior management to drive our growth and success. Most importantly, you will have the chance to be a part of this important work, knowing that your efforts are making a positive impact on the world!

So if you are looking for a challenging and rewarding role in a fast-paced start-up environment, we encourage you to apply. We are looking for someone who is ready to roll up their sleeves, take on new challenges and make a difference every day.

This role is absolutely perfect for someone who is:

• Eager to join at the beginning of a growing company
• Unafraid to take on new jobs, big and small, with initiative and a can-do attitude
• Is self-motivated and entrepreneurial
• Motivated by growth opportunities and social impact

We want to work with people who inspire us. People who always choose to be positive and have a hunger and genuine desire to develop an interesting and dynamic career.

In return, we offer you the chance to join our business at an exciting time, be part of our growth plan and make a fundamental positive contribution to the wellbeing of the next generation.

Details:

• Position: Operations manager
• Based: Kensington, London, with travel to other parts of England  
• Start Date: Early 23
• Monday to Friday
• Flexi working when possible
• 20 days holidays + your birthday (taken in the standard school holiday times wherever possible)
• 8 days of bank holidays
• Bonus based on performance
• 6 month probation period

Your main responsibilities will be to:

• Working at a group level to grow the business around the UK
• Working with our marketing company to develop and execute marketing strategy
• Optimise online presence
• Developing and sending out weekly reports on key business metrics
• Working within the nurseries as and when required to provide ongoing support to the teams
• Keeping an eye on day-to-day finance and accounting; working with our existing accounts
• Dealing with the invoicing to customers and receiving payments
• Working with Leo and Kate, founders, on business development and strategy
• Business metrics, creating a performance framework & pulling reports on KPI’s & OKR’s
• Build processes to increase efficiency
• Support sales and marketing team

This role is perfect for someone who has…

• A passion for the education sector
• A financial background/skillset and/or a marketing/branding background (this role encompasses both skillsets)
• Experience working within an administrative and operational role
• Excellent communication skills both verbal and written
• Strong inter-personal and organisation skills
• Customer-focused with the ability to immediately resolve any issues
• Highly motivated, enthusiastic and confident
• Ability to multi-task and thrive under pressure
• Flexibility to adapt in a changing environment
• Ability to manage time effectively