Ireland Learning and Development Officer (part-time)

At Samaritans, we are dedicated to suicide prevention and offer a range of training services through our Samaritans Training and Engagement Programme (STEP). This initiative supports organizations in training their staff to effectively support anyone struggling to cope.

The role: As a Learning and Development Officer based in Ireland, you will play a crucial role in delivering STEP. Your responsibilities will include managing the entire customer journey from initial inquiry to course delivery and follow-up evaluation. You will coordinate training sessions, support Associate Trainers, and occasionally deliver training yourself. A significant part of your role will be to build and maintain relationships with a portfolio of customers, thereby generating income and expanding the reach of our training services.

Job requirements: We are looking for candidates with experience in business development and income generation, preferably within a training environment. You should have proven skills in event or training course administration and organization, and be capable of managing a varied workload with competing priorities. Strong communication skills and a customer service mindset are essential, as is experience in a client-facing role. Experience in delivering or facilitating training in a corporate environment is desirable but not essential.

Benefits: Samaritans offers a supportive and inclusive workplace, with flexible hybrid working arrangements linked to our Dublin office. We value in-person collaboration, typically around 2 days or more per month. We are committed to diversity and inclusion, encouraging applications from underrepresented communities.

Applications details: If you are interested in making a significant impact in suicide prevention and training, please apply by 09:00am on Tuesday, 7 April 2026. First stage interviews will be conducted online in the week commencing 13 April, with second stage interviews on 23 & 24 April.