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Lead Samaritans Training School, a central team delivering high-quality training across the organization, impacting suicide prevention across the UK and Ireland.
Overview
Salary
£47000 - £51000
Location
Home based with some office working requirements
Nomad Friendly?
Expires
Expires at anytime
Samaritans Training School (STS) is at the heart of our commitment to deliver high-quality training for our volunteers and staff. The Training School Manager not only oversees training delivery but also champions quality assurance, continuous improvement, and furtherance of our training practices.
Role Summary:
- Manage and develop the high-performing STS team.
- Ensure excellence in training provision through quality assurance and continuous improvement.
- Oversee rota management, scheduling, and balance organizational priorities with team welfare.
- Work closely with internal stakeholders to understand and cater for training and development needs.
Role Requirements:
- Leadership know-how, strong communication skills, and a flair for solving problems.
- Experience in an operational role delivering training, preferably virtual.
- Managing high-performing team experience; if you have a training or facilitation qualification, that’s a plus.
- Experience in the charity sector or with volunteers would be desirable.
Application Process Details:
- Answer application questions.
- Upload your CV.
Applications close on Sunday, 12th April 2026.
Samaritans Training School, or STS, is our dedicated central training team delivering high-quality training on behalf of branches and hubs. Our team is busy year-round, training new and existing volunteers and staff members.
The role: As the Training School Manager, you will lead the STS function, overseeing high-quality training delivery and facilitation. You will be responsible for quality assurance, continuous improvement, and the ongoing development of training practices. Additionally, you will manage and develop our high-performing STS team, ensuring excellence in our training provision. This includes rota management and scheduling of training courses, balancing organisational priorities with the performance and wellbeing of your team. You will also work closely with stakeholders across the organisation to understand training and development needs, ensuring joined-up learning design and delivery.
Job requirements: The ideal candidate will be a strong leader with clear and positive communication skills, an aptitude for problem-solving, and experience in the operational delivery of training. Experience leading the delivery of virtual training and managing a high-performing team are essential. A training or facilitation qualification is desirable, as is experience working with or managing volunteers, or within the charity sector.
Benefits: At Samaritans, you will join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. We are committed to inclusion and diversity, encouraging applications from underrepresented communities.
Applications details: If interested, please apply by answering some short application questions and uploading your CV. Applications close on Sunday, 12th April 2026.
