National Account Manager

The Role

National Account Manager plays a significant role within our sales team, responsible for driving sales growth through some of our largest customers. The National Account Manager (grocery) is responsible for the specific account management of ASDA, Morrisons, and Holland & Barrett as well as winning new Grocery business. It is your role to ensure we win at fixture, grow the quantity and quality of off shelf feature and deliver our plans in a commercially sustainable manner. This role must own the financial and demand forecasts for these customers as well as any internal or external needs for these customers.

In a nutshell, you are responsible for:

1. Leading the external agenda for your customers including JBPs and business terms

2. Best in Class Key Account Management

3. New business development within the grocery channel

4. Delivering the financials and the forecast – you will need to deliver forecast accuracy of 80%+ and you will also be responsible for delivering the full year budget across Net rev, GP, GP%, ensuring trade spend is managed effectively, in line with budget and strategy

5. Working closely with the Sales Director to create the annual budgeting and strategy for your customers. This should be inline with the overall commercial and business strategy, ensuring that we deliver on our three year goals. 

In more detail, this means:

• Best in class account management – category leadership, clear shopper strategy, brand days, clear sell-in approach, playbooks by customer, total ownership of the financials, forecasts and retailers’ plans.
• Representing the needs of your grocery customers internally – Act as the key spokesperson internally for the needs of your grocery customers and shape our internal plans to deliver on this. Ensure these needs are built on data and strategy and not “the whims” of the buyer
• Building a wide network across the trade – developing a strong network of contacts at all levels and supporting the Sales Director, Head of Grocery and Founder with top to top meetings
• A commercial lead for key strategic projects – Leverage existing knowledge and all available data points to support the product and Marketing Team to develop the best possible product proposition and selling story for our customers and lead the commercial team to ensure delivery of budget in line with the three year plan
• Help foster a positive culture across the business– As a key member of the team, it is critical that you play a role in fostering a positive, collaborative and safe environment across all the key stakeholders
• An ambassador for Bcorp and sustainability within your retailers – have your finger on the pulse with the retailers’ sustainability strategies and align our plans with theirs. Look for ways to drive the Bcorp agenda.

Specific knowledge, qualifications, skills & experience required:

• National account management experience, ideally within the Grocery channel within food & drink industry (2-3 years minimum)
• Experience of managing a sales profit and loss and clear demonstration of delivering to budget
• Ability to negotiate and build best in class relationships with our customers at all levels
• Confident and commercially savvy – you must feel comfortable interacting with internal and external stakeholders at varying levels and apply business commercial acumen to your thinking
• A team player – willing to go the extra mile to help others and be collaborative with your approach
• Passionate about working for a BCorp SME with high levels of ambition and growth
• But most importantly you will demonstrate how you can see an opportunity to develop your career with us at Pip & Nut and contribute to the success of our company

Purpose:

Help people love food, that loves them & the planet

Pip & Nut Company Values:

Bring the fun – We bring fun, laughter and positive energy to everything we do

Be Open – We believe in realness, from our people and ingredients, to the way we run our business

Keep it real – We take care to listen and find ways to be accessible to everyone

Never Settle – We’re ambitious, a little bit obsessed and will never comprise on quality

What’s it like to work at Pip & Nut

Like our brand, as a team we don’t take ourselves too seriously and want to make sure that we’re having fun and inject a bit of playfulness into our day to day. As a B-corporation we also want to ensure that every person in our team has a clear understanding of our mission and what we are looking to achieve. That’s why we invest in lots of different ways to support you and the team to do this:

1. Company EMI Share Option Scheme – As a Bcorp we want to ensure all our team have a stake in Pip & Nut and benefit from the success of the company. Following your first 6 months at Pip & Nut you will be enrolled in our company wide share option scheme where you will be granted share options every year.

2. Learning & Development- We’re an ambitious bunch and have a hunger to learn something new everyday, whether it’s small or big. That’s why we invest behind each team member with resource to support a personal development plan each year. Whether that’s learning soft or hard skills we want every person in our team to pursue areas that they wish to grow more within

3. Physical and mental health – your wellbeing is key to doing a great job that’s why we provide private health care, dental care, critical illness and life insurance, as well as monthly coaching sessions.

4. Free breakfast, a no desk lunch policy and of course unlimited nut butter – building positive relationships with food is at the core of what we do as a brand so we make sure as team we live this value by making sure that we stop to eat well throughout the day. All food we buy for the office is also bought from businesses that avoid the use of palm oil as we like to support brands who also believe this is an ingredient worth avoiding

5. Giving back to our community and planet - as a brand we want to give back to our community which we also give 3 additional days leave for you to volunteer with a charity , one day is dedicated to our company charity of the year and the other two days can be spent with a charity of your choice

6. Your birthday off and other Squirrel Days – on top of your 25 days holiday we also give every person in the team their birthday off, half days on Fridays in August and a half day on Christmas Eve and New Years Eve.

7. Flexi-working – we know that not everyone works the same and that sometimes you need to be more flexible. That’s why we have core office hours of 10am – 4pm and you can make up your hours earlier or later depending on if you’re an early bird or night owl.

8.Working from home and anywhere - We also encourage you to work from home at least two days a week (Mon & Fri, with Tue-Thur in the Nest) and, if you've ever fancied working from a beach house in the Maldives, you are allowed to work from anywhere in the world for up to 4 weeks of the year!

9. Remote Working Equipment – all equipment will be provided including laptop and screen(s)

10. Finally our office is based in Shoreditch London, a great location for food at lunch and a drink or two after work.

Pip & Nut values a diverse workforce, people of colour, people with disabilities, members of the LGBTQ community and of different genders are strongly encouraged to apply.

If there is anything we can to accommodate you to participate fully in the recruitment or interview process please let us know by emailing Charlie Johnson, the hiring manager at [email removed - click apply for more details]