Import/Export Administrator

About our organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.

Soil Association Certification offers a huge range of organic and sustainable certification schemes across food, farming, catering, health and beauty, textiles and forestry which are recognised and trusted by consumers and businesses around the world. We’re the UK’s leading organic certifier – you’ll find our symbol on over 70% of organic products.

About the opportunity

We are looking for an Importing/Exporting Administrator to join our friendly team to carry out a wide range of administrative tasks in relation to the importing and exporting of organic products. They will be responsible for issuing Certificates of Inspection (COI) needed to accompany organic shipments in a timely and accurate manner and issuing of Textile Transaction certificates needed as part of Global Organic Textile Standard accreditation.

About you

You will be able to prioritise, work under pressure and meet targets, have the ability to interpret and follow procedures and have a flexible approach to procedure change.

You will be able to work on own initiative and as part of a team and have the ability to empathise with customers as well as the aims and objectives of Soil Association.

You will have excellent IT literacy, organisational, and problem-solving skills and exhibit high attention to detail and accuracy in your work.

You will possess excellent verbal and written communication skills as well as be able to demonstrate excellent customer service skills.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays
• Pension scheme with ethical investment options and employer contribution increasing with length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce

Hours

37.5 hours per week

Permanent

Location

Bristol with hybrid working