Join Busuu, an innovative pioneer in EdTech language learning and be part of a larger Chegg family while digitising HR operations.
Overview
No salary declared 😔
London, UK - Hybrid
Expires at anytime
Organisation summary
Join the ranks of one of the world's leading EdTech firms - Busuu. Part of the renowned Chegg family, this NYSE listed company has over 120 million users and has been recognized for its innovative language learning techniques. By combining AI-powered courses with real-life lesson content, Busuu has transformed traditional language learning processes.
Role Summary
- As an HR Operations Specialist, you will constitute a crucial part of the People Operations team.
- You will oversee and ensure the efficacy of HR processes in the UK and Spain, while contributing to the redesign and automation of workflows.
- The role involves handling daily operational tasks and improving systems for optimal operational aptitude.
- Support our transition towards greater automation using AI.
Role Requirements
- Proven experience in HR Operations / HR Administration, preferably in a high-growth environment.
- Solid knowledge of Spanish HR processes, local employment practices and laws.
- Proficiency in using Workday or any other enterprise HRIS upon joining.
- Experience in dealing with ticketing systems such as Jira, Zendesk, Freshdesk.
- A problem solver with a keen eye for detail and highly proactive behaviour.
- Interest in automation and familiarity with how AI can streamline operations.
- Demonstrated strong organisational and prioritisation skills and the ability to manage multiple deadlines independently.
Benefits
- Exceptional office location with perks such as free breakfast, fresh fruit, and snacks. Two free lunches per week at your choice of area restaurants.
- Comprehensive private health insurance coverage.
- Dedicated training budget for employee growth and advancement.
- Enhanced maternity and paternity leave (subject to location).
- Work-life balance supported with flexible working hours and a hybrid work model.
- Regular social activities including team lunches, quarterly and company-wide events.
Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu's vision is to empower people through languages. We are the world's largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company.
The role: As a HR Operations Specialist at Busuu, you will sit at the heart of our People Operations team, ensuring accuracy, compliance, and exceptional service across all HR processes in the UK and Spain. You will lead day-to-day operational activities while also contributing to the redesign and automation of many of our current workflows. This is a critical hands-on role for someone who loves operational excellence, thrives in detail, and enjoys improving systems and workflows. You will play a key role in ensuring continuity during a transition period, while also supporting our move towards greater automation using AI.
Job requirements: Strong experience in HR Operations / HR Administration, preferably in a fast-paced, scaling environment. Solid understanding of Spanish HR processes, legal requirements and local employment practices. Confident using Workday (or another enterprise HRIS) from day one. Experience with ticketing systems (e.g., Jira, Zendesk, Freshdesk). High attention to detail and a natural problem-solver. Highly proactive. Comfortable working with processes, systems, and data. Curious about automation and open to learning how AI can streamline operational work. Strong organisational and prioritisation skills, able to manage multiple deadlines independently.
Benefits: Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit. You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area. Busuu offers a great Private Health Insurance scheme. There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers. We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working. We offer enhanced maternity and paternity leave (depending on location). Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events.