Operations Executive, Bristol

At Beam, you get to do work that really matters. We’re solving the world’s toughest social problems. And we’re growing fast 🚀

It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and pay highly competitively.

You’ll be joining a company that’s having a huge impact on people’s lives with a culture where you can be yourself, have fun and progress rapidly.

**Due to Beam's rapid growth across the UK, we’re now hiring outside of London for the first time with the aim of creating regional support hubs. We're always launching in new locations, so if you don't see your home city here, please send us a message to [email removed - click apply for more details] stating why you'd like to join our team as an Operations Executive. Join our journey to create equality of opportunity at scale!**

About the role

We’re looking for an Operations Executive to join our Operations team and support people on life-changing journeys out of homelessness. After an intensive training period, you’ll work with our Members to understand the risks in their lives and support them to reach their goals.

This is a great opportunity to be amongst Beam’s first hires outside of London and be at the forefront of our expansion across the UK. You’ll become an expert in understanding the support needs for the amazing people referred to Beam (known as Members) across your region and should be excited by the prospect of supporting other Operations Executives to join the regional team over time.

You’ll initially split your time between delivering virtual support to Beam Members from home and in-person support from sites across the region (e.g. community centres). You will also have travel expenses covered to visit our London office to spend time with and learn from our HQ team on a regular basis (e.g. once per month). As regional teams grow, we will look to offer access to local co-working spaces as an additional work location.

🎥 Check out 'A day in the life' of an Operations Executive on Instagram here and here!

You’ll be

• Meeting Beam Members one to one, supporting them practically and emotionally to get great jobs and homes
• Managing a caseload of Members with confidence and clear boundary-setting
• Designing plans to help Members reach their goals
• Working with our awesome in-house tech tools
• Making a measurable difference by hitting social impact goals
• Helping us to develop and improve our operational model across the country

You are

• Humble and supportive
• At home in ever-changing, fast-paced environments
• Emotionally mature and adaptable
• Excited about the possibilities of tech to bring change
• Keen to bring your true, open self to work
• Willing and able to travel to deliver support to Beam’s members in-person around your local area (several times per week)
• Excited to develop deep expertise in your local area

You’ll need

• At least 1-2 years of experience in a fast paced work environment, ideally in a high growth start-up or social enterprise
• Strong communication and listening skills
• Experience and comfort with multi-tasking
• Compassion for people in tough situations
• Resilience and a positive attitude
• Respect for data-driven decision-making
• We're also on the lookout for Welsh and Ukrainian speakers!

About Beam

We’re a team of over 80 working from our beautiful coworking space in Shoreditch and from home. We’ve picked up an armful of awards for our work (including one from our former Queen!) We’re one of the 10 hottest startups in London, according to WIRED magazine and one of LinkedIn’s Top 15 UK Startups for 2022. We’re also proud to be rated a top company to work for Escape the City, Tempo and The Dots.

We’re committed to hiring diversely and inclusively. You don’t need a degree to work here and we love to hear from ethnic minority candidates and/or those who’ve experienced social disadvantage. 63% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team.

Our benefits

• Starting salary of £25-35k – highly competitive for tech for good and social impact
• EMI-qualifying share options
• Monthly counselling budget
• Annual company retreat
• A laptop – choose between a MacBook Air or PC
• £500 personal development budget
• 1:1 workplace coaching with More Happi
• Regular team talks from leading UK tech entrepreneurs
• Hundreds of perks, discounts and freebies from Perkbox
• Free subscription to Calm meditation app
• Discounted bike and accessories with Cyclescheme
• Unlimited holiday (we recommend ~25 days + Bank Holidays per year)
• Based remotely with access to a co-working space in your nearest major city
• Your own financial well-being coach, through Bippit

Application process

We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you.

1. 30-minute video call with our Talent manager
2. Timed practical test, giving you a better sense of the role
3. Short presentation with our Operations Team
4. 2-3 final interviews with people at Beam

Please note:

• We are accepting rolling applications for this role, with no fixed close date

• Unfortunately, we are unable to provide visa sponsorship to candidates

Feeling excited?

Start your journey to a more impactful career today. We're excited to hear from you.