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Join Battersea and help every dog and cat find their perfect home as a Support Services Administrator
Overview
Salary
£25210
Location
London, UK - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Battersea is a proud haven for cats and dogs, providing expert care to ensure they find the perfect homes they deserve. Join our mission to endlessly support every cat and dog in need.
Role Summary
- As a Supporter Services Administrator, your main focus will be to deliver excellent care to our supporters by managing data, supporter care, acknowledging all contributions, and ensuring our fundraising efforts are both efficient and compliant with regulations.
Role Requirements
- Attention to detail, committed to providing excellent customer service and the ability to work effectively with colleagues, suppliers, and agencies to manage data are key to perform well in this role.
Application Process Details
- The post is a fixed-term contract until May 2026, with the possibility of extension. 50% of your work will be performed on-site, in a hybrid working model. We welcome applicants from a diverse spectrum as we are a Disability Confident Committed Employer that provides necessary workplace adjustments. The wellbeing of our staff is our top priority, so we offer various benefits including 28 days of annual leave, discounted gym memberships, an Employee Assistance Programme, generous pension contributions, a free healthcare cash plan, and career development through training programmes.
At Battersea, we are dedicated to never turning away a dog or cat in need of help. We provide love, expert care, and understand their unique characters and quirks to find them a perfect new home. Join us and support our mission to be there for every dog and cat, wherever they are, for as long as they need us.
The role: As a Supporter Services Administrator, you will be crucial in delivering excellent care to our supporters. You will develop relationships and maximize income by ensuring our fundraising activities are efficient and compliant with relevant regulations. Your responsibilities will include managing data, supporter care, and ensuring all contributions are acknowledged.
Job requirements: The position requires diligence, attention to detail, and a commitment to outstanding customer service. You will work closely with colleagues, suppliers, and agencies to manage data and support our fundraising efforts effectively.
Benefits: Battersea values its employees and offers a range of benefits to support their wellbeing. These include 28 days of annual leave plus public holidays, discounted gym memberships, an Employee Assistance Programme, generous pension contributions, and a free healthcare cash plan. We also support professional and career development through training programs and more.
Additional Information: This is a fixed-term contract until May 2026 with the possibility of extension. We operate a 50% onsite hybrid working model. We are committed to diversity and inclusion and welcome applications from all sections of the community. We are a Disability Confident Committed Employer and provide necessary workplace adjustments.
