Junior Field Technician

About Origin Coffee Origin is one of Europe’s leading speciality coffee roasters and we are proud of it. For over 20 years, we’ve been building direct relationships with the world’s most progressive coffee producers, roasting with precision, and championing better coffee experiences at every stage. But we are more than just great coffee. We’re a certified B Corp, a creative force, and a values-led business that believes in doing things correctly from sustainability and sourcing to design, people, and partnerships. Our community is built on substance, not slogans, and we collaborate with those who share our commitment to quality, purpose, and the long game. The Role As our Junior Field Technician based in London, you will report to the two Senior Field Technicians in the area and play a key role in supporting the maintenance and repair of coffee machines for our customers. The role is mainly field-based, though you will also help with occasional workshop tasks and contribute to equipment care, installations, and troubleshooting. You will receive full onboarding, followed by hands-on training and regular upskilling to help you develop and progress in the role. You’ll be guided by our Workshop and Senior Field Technicians in London and supported by our wider Technical team – with a company van provided for work use. Job Requirements Skills & Behaviours: Open to growing skills and knowledge with guidance from experienced team members. A hands-on problem solver with a curious, practical mindset. High attention to detail with a methodical, organised approach. Efficient in digital tools and comfortable with workflow systems. Flexible and reliable – ready for early starts or the occasional overrun. Friendly and clear communicator, building positive relationships with customers and colleagues. Strong timekeeping and a proactive attitude. Full UK Driving Licence required. Values & Mindset: You take pride in doing things well, every time. You’re motivated by collaboration and care about your impact. You embrace new learning opportunities and want to grow in a technical career. You represent Origin’s values through every interaction. Desirable Extras: Barista experience or confidence using espresso machines. Understanding of goods-in/goods-out workflows. Experience working both independently and within a values-driven team. A passion for good coffee – or at least a growing one! Benefits 26 days holiday + your birthday off + flexible bank holidays. All the coffee you could dream of – plus discounts on merch and partner products. Work that’s meaningful, creative, and rooted in values. Industry-leading brand with a people-first culture. B-Corp certified and proudly independent. SCA training and ongoing learning opportunities for all employees. Enhanced family leave for every kind of parent. Pension scheme with 5% employer contributions. Access to a 24/7 Employee Assistance Programme & GP Service. Enhanced sick pay, period leave & personal days. Two paid volunteering days every year.