People Operations Associate

⭐Who we are:

Looking for a job where you can be part of a team that is revolutionising the short-term accommodation industry? Look no further! We are a professional management service that helps homeowners and landlords enjoy more freedom by taking care of the hassle of hosting their properties. Our mission is to leverage the latest technology to make hosting a property as effortless as possible and increase revenue for our hosts. Join us in our quest to disrupt the industry and make hosting a breeze!

⭐Our journey:

Since our launch in 2015, we have experienced tremendous growth, even in the face of a pandemic and acquiring one of our largest competitors along the way. Our team has partnered with thousands of satisfied hosts, helping them earn income from their homes while pursuing their passions. With operations in over 20 cities worldwide, from Auckland to Lisbon, there's no shortage of opportunities to make an impact with us. We are currently in our 2nd phase of Growth and in one of the most exciting stages in our journey to date. Come join us in our mission to revolutionise the short-term accommodation industry and help hosts worldwide achieve their goals!

⭐About the role:

We are excited to announce a unique and fantastic opportunity to join Houst as our new People Operations Associate. In this role, you will report directly to the Head of People and Culture (based in our London HQ) and become the first People and Culture hire within South Africa, now our second-largest employee region after the UK. As a data-driven HR professional, you will lead People Operations globally and support the Head of People and Culture with Employee Relations and Performance Management cases in South Africa. With our current focus on growth, this role offers significant potential for a driven individual to develop with the company as we grow!

Responsibilities:

Regional Lead for South Africa Events, Initiatives & Performance Management:

• Plan, coordinate, and execute employee events, team-building activities, and company-wide initiatives in the South Africa region.
• Act as the primary point of contact for performance management issues in South Africa, collaborating with the Head of People and Culture to ensure fair and consistent processes that adhere to local labor laws.

HR Processes:

• Seamlessly coordinate and execute onboarding processes for new hires, focusing on maintaining engagement, induction scheduling and facilitating smooth integration into the company.
• Efficiently assist with offboarding processes, including leave calculations and finalising necessary paperwork.

HR Data & Metrics:

• Design and maintain HR dashboards and visualisations to track key performance indicators (KPIs), empowering data-driven decision-making.
• Identify and implement process improvements to optimise HR data and metrics management.

HR Administration:

• Accurately manage and maintain employee records, HR documents, contracts, and HRIS in compliance with data privacy regulations.
• Ensure easy access and retrieval of employee records by organising and maintaining digital files.
• Support organisational moves, including role changes, promotions, and transfers.
• Administer annual leave, sick days, and track attendance effectively.

HR Initiatives & Support:

• Foster a positive and efficient work environment by supporting the implementation of HR initiatives and programs across the organisation.

Events & Training Schedules Administration:

• Plan and manage event and training schedules, ensuring efficient organisation and clear communication to employees.
• Coordinate logistics for events and training sessions, including scheduling, materials preparation, and participant registration.

Talent Acquisition & Recruitment:

• Assist the Talent Acquisition Partner with recruitment processes, including posting job openings, screening resumes, interviewing candidates, scheduling interviews, and coordinating with hiring managers.
• Support the development and implementation of recruitment strategies to attract top talent
• Help maintain a strong employer brand, promoting the company as an employer of choice both internally and externally.

Compliance with Country-specific Labor Regulations:

• Uphold HR procedures that comply with country-specific labor regulations across all regions, keeping the organization up-to-date with changes in labor laws.
• Collaborate closely with the Head of People and Culture to ensure policies and procedures align with applicable labor regulations.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2+ years of experience in Human Resources
• Strong interpersonal and communication skills, both written and verbal
• Excellent attention to detail and organisational skills
• A natural problem solver who develops innovative solutions
• A logical thinker with an analytical mindset
• Self motivation, resilience and the ability to work autonomously
• Ability to handle sensitive information with discretion and maintain confidentiality
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HRIS and ATS systems
• Experience working in a remote and global environment
• Knowledge of South Africa's employment laws and regulations
• Previous experience in an international start up or scale up would be an advantage
• Language skills in French, Spanish or Portuguese would be a plus.

Benefits

🏛 Culture

Enviable company culture – we’ve put time into getting our work culture just right.

• Regular team social events (both in person and virtual)
• Company-wide recognition of outstanding work
• Opportunities to innovate

🧘‍♀️ Wellbeing

Dedicated to employee wellbeing

• Wellbeing hub with virtual fitness, nutrition, yoga, meditation and talking therapy classes
• Betterhelp coverage for mental health support
• Dedicated employee wellbeing meetings

🎁 Benefits

• 23 days paid holiday days (plus public holidays)
• An extra day off for your birthday - because who wants to work on their birthday?
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
• Laptop - for business use

Compensation: 200k - 250k ZAR